Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Upgrade/Promotional Buyback/Trade in program

Status: New Ideas Submitted by Follower on ‎2017-01-06 06:45 AM
92 Comments (92 New)

Why doesn't ARLO offer an Upgrade/Promotional Buyback program? I'm a relatively new customer and yes I know the new cameras are backward compatible with whAt I have but I would like and could really use some of the new features for all my cameras.

 

ARLO PLEASE consider putting together a program to help out all your customers that have older equipment. Buying the newer cameras and base station to get some of the needed capabilites and functions is just not affordable for me.

Comments
himanshu2001
Aspirant
Aspirant
‎2021-03-01 10:37 AM
‎2021-03-01 10:37 AM

already given up on arlo.. sold my mine and moved. Very bad customer service for existing customer. 

Smeltz710
Novice
Novice
‎2021-03-16 12:47 AM
‎2021-03-16 12:47 AM

Yeah mine have been fat age for so many reasons but I wish I could upgrade for cheaper 

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