The Arlo Community

Please put the battery icon indicator back on the main page.  It is not a good idea to have to look at each camera individually to check the battery status.  This was a step backwards. ... View more

a recent iphone app update removed the informative icons for battery level, wifi strength, motion detection.  less is not more... less is less.. please restore these icons above the camera snapshot view in the iphone app.  thank you ... View more

Please put back the Ear, motion, wifi and Plug icons in the iPhone app. I now have to open the device video and wait a while for it to open to see if there is anyone in the office (my staff), whereas before, i could just look to see if the geo fencing was activated or not. This change is a real nuisance.  Please put them back. ... View more

First of all, Arlo is great in theory. A wireless camera that is accessible from anywhere in the world with an internet connection? Wonderful!   But in reality, it's a system that is more gadget gimmick, than a useful, usable security option.   However, if you could make this one change in the system, I'll deal with the usability issues on the app; I'll deal with the limitations of the camera settings; the lag in response to motion; etc., etc... If you could just make it so that the camera starts recording on motion and doesn't stop until the motion stops (with a user setting for max mins), then I'd finally be satisfied.   Otherwise, here's how it works now, and an example of what I actually get: A UPS truck pulls up, and Arlo kicks in (late) and starts recording after the truck is already parked (very annoying), but then I get 30 seconds (my setting is 30 secs) of the truck sitting there as the driver gets the package from the back. Then Arlo shuts down, the driver gets out with my package and walks up my driveway (about a 20 second walk) at which point Arlo is starting up again for another 30 second clip. Arlo starts up again and then records 30 seconds of the driver already walking away after dropping the package at my front door.   If this were an intruder or someone "casing the joint" I'd never get an image of his face. Is that a real security system?? Now, if I could set Arlo to stay on and record until the motion stops or my setting (I would choose 5 minutes) I would get all the footage I need. Battery life wouldn't matter to me because 1) if the motion stopped at 15 seconds, the recording would stop or; 2) if I could capture real "show-to-the-cops-footage" I wouldn't care if I had to replace the batteries more frequently.   That said: PLEASE CHANGE ARLO TO STOP RECORDING ONLY AFTER THE MOTION HAS STOPPED OR BASED ON OUR USER PREFERENCE!!! Thanks!   Anyone agree or experiencing the same? Please chime in and hopefully the folks at Arlo make it happen! ... View more

A lot of new "smart" products have IFTTT support, it makes them smarter. The Homeboy (where I assume Netgear ripped the idea for this product) has solid IFTTT support, so you guys should add it to beat them. Thanks. ... View more

Currently, Arlo and Arlo Pro does NOT have a motion dectection zones. I can only zoom in/out of an area.   I would like to have a motion dectection zones, so it will trigger video reconding of the whole area when object enter the zone.   Right now, if I don't zoone out. camera trigger by street traffic, but when I zoom out I have a very limit area in the recording, so I cannot tell what car the person stop by my door drove away with.   This feature is already availabe in Arlo Q, why not put it in Arlo Pro? ... View more

I would love to see the trigger that caused a video to record when I am viewing the Library. Currently I do not know whether audio or motion caused the video to record. I need to scroll back and forth between the library list and the videos to check that. It would be nice to have an icon or small word above or below the video that indicated which trigger caused the recording. Otherwise, good app so far. Good job on the improvements. Keep up the good work ... View more

I see a lot of great ideas here, but very few of them have comments from Netgear employees.  Could we at least get some sort of status assigned to these ideas by Netgear?  Otherwise it seems like nothing is happening.  Something like:   Pending review Investigating Accepted Rejected Completed ... View more

These have to be the big ones......  VERY BASIC.   IFTTT   GEO FENCING   Change Audio Alert on Iphone so I know its My Camera, and can choose a custom tone to wake me up!!     Come on....THis is basic ... View more

I would like the ability for motion sensing to automatically be enabled for all of my cameras when I leave my house, and disabled when I return.   This could be accomplished via a geofence setup by the Arlo app on my phone (assume that my phone goes with me when I leave).   iOS: https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/LocationAwarenessPG/RegionMonitoring/RegionMonitoring.html Android: http://developer.android.com/training/location/geofencing.html   This would need to be in addition to the schedule based options so that I can still capture motion at night when I'm home. ... View more

It would be great to be able to attach solar panels to the cameras for more perment installs to charge the batterys. ... View more

I understand that Arlo does not currently support control with the Google Home or streaming with the chromecast. My question is why not, and is it on the to-do list? You have already done it with your other partners like Amazon Alexa, SmartThings, IFTTT, etc. You have the infrastructure in place for talking to other web services, so why not partner with Google? It would expand your market to all of the people who use Google's products, like myself.   In fact, IFTTT and SmartThings are already partners with Google themselves. So sure, you could use IFTTT or SmartThings to control you Arlo through the Google Assistant/Home, but you cannot do what your other smart camera competitors are doing my partnering directly with Google and their services.   For example, you could ask your Google Home to show you your front door on your TV. "Ok Google, show me the Front door on the TV."   Or ask the Google Assistant on your phone to pull up the feed on your screen.   These are all things that you can do with other products. So why not Arlo? Why hold back? ... View more

I cannot understand how any electronic company won't provide their costumers the option of buying a new cord and adapter, without wasting money on another battery that isn't needed. You can be replacement cords for phones, laptops, tablets, etc...but you can't buy a new cord for a security camera without having to buy another battery? That is completely ridiculous and just a way for your consumers to spend more money than necessary. ... View more

Just here to voice my support for GPS/Geo-fence motion trigger on and off. This little feature would be immensely useful to have.  ... View more

I love the fact that Arlo cameras are 100% wire-free but I would also like to see a powered camera offered so I don't have to worry about buying batteries for cameras that are in locations where there is an accessible wall outlet. ... View more

There are instances when I need to see things at dusk and the camera has already switched to IR, yet there's still enough ambient light to see a color view.     ... View more