Arlo Idea Exchange

Richard-65 · ‎2015-09-03

Our installation will be very remote beach house. There is a need for mains failure detection in case intruder has deliberately switched of the power. This would be a nice sofware update feature.

tboon · ‎2015-09-12

Because of Arlo's excellent video quality and excellent field of view I am able to see most of a large room/outdoor area with one camera. Unfortunately this tends to minimize the effectiveness of the motion detection as the camera tends to be more centrally located and so it does not detect something/someone until it is halfway or more across the room/area if it detects it at all. This leaves users with the undesirable options of either compromising their camera placement to accomodate motion detection or using an entire camera exclusively as a motion detector with little to no useful function as a camera. This latter scenario is a situation for which the camera is over-qualified and overpriced. A separate motion sensor that would trigger the camera to start recording when someone enters the room/access point would alleviate this issue. It could also help with the issue that myself and others are having with lag in recording start time. The sensor could be placed further out from the camera when necessary so that it could trigger the camera to start recording earlier, accounting for the lag time and recording what users actually wanted recorded. An additional sensor would not be something that would be required of all cameras and placements, but it would be useful for specific scenarios and even having two sensors at opposite inds of a room/area triggering one camera could be a useful setup. As it is though, it is relatively cost prohibitive to expand your system to do this as the cameras are the only sensor option and cost too much to be wasted on being merely a sensor. Additinally these "wasted" cameras eat into your allotment under the current subscription you have and could create additional cost to the user for an upgraded subscription. As it is, I am hesitant to expand my system (currently at 4 cameras), even though I would like to have greater coverage, because of the up front cost of the cameras not being used to their full potential combined with the monthly cost of the upgraded subscription. I would be far more willing to expand my system and upgrade my subscription if there were external sensors that would allow me to use my system effeciently and effectively like I want to without the inflated up front cost. I could see how this could be achieved either through hardware development of sensors exclusively for Arlo or through software development of integration with already established systems which perform comlementary functions. With either one, if the price is right I'm in, if it stays as it is my expansion is stuck.

Duder07 · ‎2019-01-22

Hi there, At some point in the past 3 months (I am not sure which version) the preview tiles were changed to be really small on iPad iOS. Although i understand the change, please allow for the option to have the larger preview tiles as well. For example, when only using 2 cameras, I would like to see the split screen option (in portrait mode) to see both my Arlo baby monitors as large as possible. With an iPad on my nightstand as my baby monitor, it is really hard to see what my two little ones are doing on the small preview tiles.

yaboi · ‎2019-01-07

Would it be possible possible in the future to have a community feature on app so near by neighbors can post stuff to keep everyone informed or be aware of things happening in the neighborhood. The company Ring (door bell) has this feature and find a lot of people love it. I tried convincing my family to get Arlo but went with Ring because of the community feature on app, maybe something to look into, nice to see what's going on in your neighborhood. Thanks

I-spy · ‎2018-07-19

Hi, Could Netgear Product team release a new firmware to enable temperature sensor and motion sensor as standalone function in homekit? This will be very useful for home automation (i.e. baby's room reaches 80F -> turns on the A/C, montion detected -> light on). i-SpY

kweirich · ‎2018-02-27

Example Use Case: Nanny/sitter is watching kids/pets/home/etc and you need to grant access to another individual during a restricted time frame. In our case, I need to grant access to 2 of 2 cameras M-F from 9am-5pm. Details: In Arlo Admin Dashboard (desktop)> Grant Access> Add User - I would like to be able to select cameras & Allow Access based on time-of-day and day-of-week

kent141 · ‎2016-11-14

We are using the Arlo Pro system to protect and monitor an unoccupied house on a large piece of property with several outdoor storage buildings. Its siren only runs on the base station inside the house, but is not able to be heard outside at any of the entry points to the premises. We are also 2 hours away from the property, so responding to a serious alert takes time. Obviously we have taken all the other steps possible to secure the premises, but that does not necessarily protect it, especially if nobody is there. Since there are so many cheap fake security cameras on the market, I don’t think that the mere presence of signs or cameras is a sufficient deterrent. The idea of a security system is not to notify you that you have been victimized, but rather to prevent it from occurring in the first place. An audible warning coming from the cameras themselves would provide such a deterrent. Your Pro model cameras already have 2-way audio capability, which allows the system owner to announce something through the camera speakers but only when they are actively monitoring the system, and then only by using whatever microphone is provided by their computer. The system does NOT have the ability to “automatically” deliver a pre-recorded warning announcement through the cameras the instant that they detect motion. This feature would let intruders know that someone is really watching, which would make the system much more effective. We wish we could automatically play a user created MP3 format message such as "Warning video property surveillance recording has been activated and security personnel have been notified" through the camera speakers as soon as they are triggered. It seems that such a feature could easily be enabled by writing a downloadable firmware update that either adds such a recording playback feature to the base station, or by giving the base station permission to access a media player on the system owner’s computer instead of the PC's microphone.

DanTran99 · ‎2017-11-26

Currently, I would have to create multiple rules in a custom mode to do what I want. Here is an example: I would like a mode that when any of my indoor cameras get triggered to start recording on all cameras inside and out until motion is no longer detected on any camera. This would also be ideal to delay motion stop as well to ensure that and delay between cameras detecting motion would all be captured in one alert. Currently, I have to create an exponential amount of rules to cover all basis. In this case, 4 cameras would come out to 16 rules. 4 rules for each camera just to select recording on each individual camera.

huskypup452 · ‎2018-10-31

Last night, our internet went down for a couple of hours due to an ISP issue. I am very surprised that Arlo, especially the baby camera, cannot still stream via LAN within the same network. As a parent, it does not make me feel comfortable that while I'm sleeping, the camera could become disconnected and I would not be aware if any noises happen in the nursery. I think this should be a top priority for the baby camera since parents are putting trust in Arlo to be able to monitor their child while sleeping.

gildrush · ‎2016-10-26

It would be great if Arlo Q could somehow trigger the siren in the New Pro Base. It seems it would be more effective and there would be far less false alarm soundings. I have 4 outside cameras, I'm guessing the siren will be going off more than I want with false alerts. Whereas indoors when the home is empty, there should'nt be any false alarms. I'm way more concerned about someone getting into the home than a delivery to my front door.

m_z · ‎2017-06-18

Today ArloBaby's music can only come from a predefined list in the cloud library, or recorded from a microphone. Would be great to be able to add custom music, e.g. MP3 files. Pretty please? :) See additional discussion in the other part of the forum : https://community.netgear.com/t5/Arlo-Baby/Custom-music-possible-at-all/m-p/1305218/highlight/false#M266

RAKNM · ‎2017-01-06

Why doesn't ARLO offer an Upgrade/Promotional Buyback program? I'm a relatively new customer and yes I know the new cameras are backward compatible with whAt I have but I would like and could really use some of the new features for all my cameras. ARLO PLEASE consider putting together a program to help out all your customers that have older equipment. Buying the newer cameras and base station to get some of the needed capabilites and functions is just not affordable for me.

T13 · ‎2018-12-28

please add to the ios app, the ability to push/Pause Notifications. (pause notifications for 10 minutes.... pause notifications for 20 minutes.... pause notifications for 30 minutes.... pause notifications for 1 hour.... pause notifications for 1 day.... etc.) also... The ability to set how frequently a notification can be sent. (No new notifications for 3 minutes... No new notifications for10 minutes... No new notifications for 30 minutes... etc.) . Idealy this would be a hot button per camera, on the main screen -- easy to get to and stop the flood of notifications when it's happening. (as an example why I want this..... my wife might be watching the baby... and notifications might be important to her, but not to me as I'm getting other things done, so I want notifications.... but not to be flooded by them.) . Thank you cor concidering this.

hywelw · ‎2018-12-27

Hi Would be useful to have this feature please. It is possible to download videos but not the data which creates the graphs. This would be useful when monitoring a new baby.

anupdoc · ‎2017-11-12

Arlo Baby needs to be integrated with SmartThings just like the other Arlo cams. Why is this not possible ? It has several advantages.

GBart302 · ‎2018-03-09

Right now the Arlo Baby night light feature has an Auto-off timer that maxes out at 3 hours. However, infants and children sleep for approximately 3 to 4 hours at a time. So, right now the auto-off feature is semi-useless because the light is off when the kid wakes up mid night. Since the timer is semi-useless the light is either on not long enough, or we keep it on at all times (forget to turn it off). It would nice to be able to program the light on and off at a scheduled time. Or have the light turn on with motion and stay on for a predetermined amount of time.

R1csm1th · ‎2018-11-26

I can set actions in IFTTT or Stringify when motion is detected but would like temperature integration for the Arlo Baby Cam e.g. As a user I would like my Nest Thermostat to turn on when Arlo Baby Cam detects that temperature drops lower than 17degrees in the nursery. I can currently use IFTTT to send alerts when motion/audio detected or low battery reported but temperature/humidity/air quality isn’t connected up to IFTTT yet.

sirsteve1968 · ‎2016-01-06

Due to the expense of buying these batteries, why wouldn't we have the option to use electric to power these things? I KNOW we can buy rechargeables, but electric would be best for many reasons. Any plans to accomodate that?

Elly_Zlh · ‎2018-10-13

There are several ideas that have gotten a lot of customer support over the years but have not had their status changed to Future Consideration, so I created this list of the top 10 most-voted-for ideas still given the New Ideas status. More than two thirds of the ideas under Future Consideration and of the ideas under Implemented in Latest Product had fewer kudos than any of the ideas on this list. I think these ideas warrant another look-over by the community managers, since so many of their customers have supported them. 10: Alerts leading users directly to live view or recordings 70 kudos since 2018-02-01 (9 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Alerts-Should-Lead-Directly-to-Live-View-OR-Recording/idi-p/1499132 9: The option to trigger custom modes from IFTTT 80 kudos since 2017-04-04 (4 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Enable-Custom-Modes-from-IFTTT/idi-p/1260020 8: A two-factor authentication option 88 kudos since 2016-12-23 (4 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/2nd-factor-Authenication-added-to-the-login-process/idi-p/1194907 7: A setting to change the Arlo app’s notification sound 88 kudos since 2018-01-03 (10 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Change-iOS-app-notification-sound/idi-p/1476238 6: An Arlo app for Roku 93 kudos since 2016-01-07 (3 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Arlo-App-for-Roku/idi-p/1029843 5: Settings for configuring the wireless channels used 101 kudos since 2016-05-26 (3 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Wireless-Channel-config-manual-override/idi-p/1091199 4: Simultaneous motion recording and live feed 114 kudos since 2017-08-02 (8 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Continue-Recording-while-while-watching-live-feed/idi-p/1338747 3: A setting to control the delay after motion stops before ending a clip 123 kudos since 2017-08-10 (9 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Customizable-delay-until-recording-stops-after-motion-has/idi-p/1345380 2: An open application programming interface (API) for user developers 142 kudos since 2015-03-06 (3 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Open-APIs-for-developers/idi-p/1690 1: Save to local storage before trying to upload to the cloud 159 kudos since 2016-07-08 (6 kudos per month) https://community.arlo.com/t5/Arlo-Idea-Exchange/Minimize-lag-by-saving-to-USB-drive-first/idi-p/1111460

NorthernExposer · ‎2017-11-08

I am sure this has been brought up before but I guess I will voice it again for those of use that live in climates that go below -20C (-4F) on a regular bassis druing the winter. I will start by saying Arlo has a great product that has proven to be in the top space for this DYI Home Survalience/Security space. However, as I am sure the engieers and product managers know, there is room to improve. So as a customer Here are a few of my improvement ideas for what that is worth.... Outdoor cams that run in temps below -4F... Googles outdoor IQ operates down to -40F and Ring also has cams that do the same. This is mostly a problem with using a battery in the cam. So it would be nice to have the option of getting hardwired outdoor cams for colder climates. On that same note of hardwired outdoor cams, and this may be a copy right deal, but Ring has a Floodlight Cam that just hardwires right where your current flood lights are and it is rated down to -40F. Few points about this option. Flood lights mounted on buildings are 9 out 10 times already in postions to watch entries, they dont require extra wires being the flood light mount are most likely already in place. Either way flood light option or some other hardwire option that operates down to -40F would be great for any of the colder climate areas for customers that love your products but want to run them 24/7 outdoors as well. Another idea is that it would be nice to have a central wireless hub that would have the ability to backup video to a HD localy and have the option to schedule the cloud back up to run at particular times of the day when internet badwidth utilization is low; aka Night, or when the house hold is empty... It would also be nice if we had the option to limit the amount of bandwidth the cams use to upload to the cloud. either with image quality settings, QOS, compression, or encapsulation.. or all of it to make it possible to upload several cams to the cloud for off site backup without the need for upload speed of greater than 2Mb/s. Finally the ability to alert only when the cam see a person or vechile would be nice. Just motion alerts while are nice they are not good enough in most cases. If a person has an open floor plan with pets they could get alerts all day long. Dog walks buy alert, dog barks alert.... to the point of alert fatigue and then user will start to ignore the alerts and or shut them off. While face recongition is nice and i feel arlo should be working towards this as well. Having the AI built in to know if the motion is a person, or other is a valuable feature and should be available in the near future. All of these feature/capibilities ideas i understand are nothing new and I am sure you are aware of them and may already be working on them. However as a customer who uses your products and know that there is other products out there that meett these areas. I would like to see arlo compete with them by release features and products that fill these areas of need. Thanks.

Add Trigger Type to Library

Allow us to monitor single camera history

Restore Icons On The App

Put the battery indicator back

Put the battery Icon indicator back

Announcements

Alerting Mechanism for Base Station / Camera Offline

External Sensors w/o Cameras (External Motion Detection/"Tripwire")

Bring Back Large Preview Tiles for iPad

Community App

New Homekit Features for Arlo Baby

Grant Access to Arlo but Restrict by Time

Audible WARNING Message on Camera Speaker When Motion is Detected

Allow Arlo mode rules to select more than one device

Baby Monitor LAN when internet is down

Cameras utilize siren separately from Base Station

Arlo Baby: ability to upload your own music

Upgrade/Promotional Buyback/Trade in program

Baby Monitor -- Pause Notifications.

Ability to download Arlo Baby air quality/temperature/humidity data

Arlo Baby Integration with SmartThings

Night Light for Arlo Baby

Feature Request: IFTTT / Stringify Temperature Integration For Arlo Baby

Battery ONLY Powered Option for Outdoor use (Like Arlo Q)

Top 10 Most-Voted-For Ideas Still Under "New Ideas"

Lower Operating Temperature and Local Central Storage

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