The Arlo Community

Would it be possible possible in the future to have a community feature on app so near by neighbors can post stuff to keep everyone informed or be aware of things happening in the neighborhood. The company Ring (door bell) has this feature and find a lot of people love it. I tried convincing my family to get Arlo but went with Ring because of the community feature on app, maybe something to look into, nice to see what's going on in your neighborhood. Thanks ... View more

Hi,    Could Netgear Product team release a new firmware to enable temperature sensor and motion sensor as standalone function in homekit? This will be very useful for home automation (i.e. baby's room reaches 80F -> turns on the A/C, montion detected -> light on).     i-SpY  ... View more

Example Use Case: Nanny/sitter is watching kids/pets/home/etc and you need to grant access to another individual during a restricted time frame.  In our case, I need to grant access to 2 of 2 cameras M-F from 9am-5pm.     Details: In Arlo Admin Dashboard (desktop)> Grant Access> Add User - I would like to be able to select cameras & Allow Access based on time-of-day and day-of-week ... View more

Currently, I would have to create multiple rules in a custom mode to do what I want. Here is an example: I would like a mode that when any of my indoor cameras get triggered to start recording on all cameras inside and out until motion is no longer detected on any camera. This would also be ideal to delay motion stop as well to ensure that and delay between cameras detecting motion would all be captured in one alert. Currently, I have to create an exponential amount of rules to cover all basis. In this case, 4 cameras would come out to 16 rules. 4 rules for each camera just to select recording on each individual camera. ... View more

Last night, our internet went down for a couple of hours due to an ISP issue. I am very surprised that Arlo, especially the baby camera, cannot still stream via LAN within the same network. As a parent, it does not make me feel comfortable that while I'm sleeping, the camera could become disconnected and I would not be aware if any noises happen in the nursery. I think this should be a top priority for the baby camera since parents are putting trust in Arlo to be able to monitor their child while sleeping. ... View more

There are several ideas that have gotten a lot of customer support over the years but have not had their status changed to Future Consideration, so I created this list of the top 10 most-voted-for ideas still given the New Ideas status.   More than two thirds of the ideas under Future Consideration and of the ideas under Implemented in Latest Product had fewer kudos than any of the ideas on this list. I think these ideas warrant another look-over by the community managers, since so many of their customers have supported them.   10: Alerts leading users directly to live view or recordings                 70 kudos since 2018-02-01 (9 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Alerts-Should-Lead-Directly-to-Live-View-OR-Recording/idi-p/1499132 9: The option to trigger custom modes from IFTTT                 80 kudos since 2017-04-04 (4 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Enable-Custom-Modes-from-IFTTT/idi-p/1260020 8: A two-factor authentication option                 88 kudos since 2016-12-23 (4 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/2nd-factor-Authenication-added-to-the-login-process/idi-p/1194907 7: A setting to change the Arlo app’s notification sound                 88 kudos since 2018-01-03 (10 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Change-iOS-app-notification-sound/idi-p/1476238 6: An Arlo app for Roku                 93 kudos since 2016-01-07 (3 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Arlo-App-for-Roku/idi-p/1029843 5: Settings for configuring the wireless channels used                 101 kudos since 2016-05-26 (3 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Wireless-Channel-config-manual-override/idi-p/1091199 4: Simultaneous motion recording and live feed                 114 kudos since 2017-08-02 (8 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Continue-Recording-while-while-watching-live-feed/idi-p/1338747 3: A setting to control the delay after motion stops before ending a clip                 123 kudos since 2017-08-10 (9 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Customizable-delay-until-recording-stops-after-motion-has/idi-p/1345380 2: An open application programming interface (API) for user developers                 142 kudos since 2015-03-06 (3 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Open-APIs-for-developers/idi-p/1690 1: Save to local storage before trying to upload to the cloud                 159 kudos since 2016-07-08 (6 kudos per month)                 https://community.arlo.com/t5/Arlo-Idea-Exchange/Minimize-lag-by-saving-to-USB-drive-first/idi-p/1111460 ... View more

Arlo Baby needs to be integrated with SmartThings just like the other Arlo cams. Why is this not possible ? It has several advantages. ... View more

Right now the Arlo Baby night light feature has an Auto-off timer that maxes out at 3 hours. However, infants and children sleep for approximately 3 to 4 hours at a time. So, right now the auto-off feature is semi-useless because the light is off when the kid wakes up mid night. Since the timer is semi-useless the light is either on not long enough, or we keep it on at all times (forget to turn it off). It would nice to be able to program the light on and off at a scheduled time. Or have the light turn on with motion and stay on for a predetermined amount of time. ... View more

Hi,    Always Listening is key and uniique feature for the Arlo baby but there is a HUGE draw back in the current implemenation. It only support ONE Arlo Baby camera at the lock screen.    A lot of families have MORE than one kid to monitor at night, please enable TWO Arlo Baby cameras support at the lock screen for Always Listening feature (you will able to sell more Arlo baby cameras too).  A $50 old fashion baby camera can support that (by rotating the sound from the 2 cameras ). This is really a basic and MUST have function for a baby camera (especially the 'smart' ones).    i-SpY   Cheers,   i-SpY ... View more

I am sure this has been brought up before but I guess I will voice it again for those of use that live in climates that go below -20C (-4F) on a regular bassis druing the winter. I will start by saying Arlo has a great product that has proven to be in the top space for this DYI Home Survalience/Security space. However, as I am sure the engieers and product managers know, there is room to improve. So as a customer Here are a few of my improvement ideas for what that is worth....   Outdoor cams that run in temps below -4F... Googles outdoor IQ operates down to -40F and Ring also has cams that do the same. This is mostly a problem with using a battery in the cam. So it would be nice to have the option of getting hardwired outdoor cams for colder climates. On that same note of hardwired outdoor cams, and this may be a copy right deal, but Ring has a Floodlight Cam that just hardwires right where your current flood lights are and it is rated down to -40F. Few points about this option. Flood lights mounted on buildings are 9 out 10 times already in postions to watch entries, they dont require extra wires being the flood light mount are most likely already in place. Either way flood light option or some other hardwire option that operates down to -40F would be great for any of the colder climate areas for customers that love your products but want to run them 24/7 outdoors as well.    Another idea is that it would be nice to have a central wireless hub that would have the ability to backup video to a HD localy and have the option to schedule the cloud back up to run at particular times of the day when internet badwidth utilization is low; aka Night, or when the house hold is empty... It would also be nice if we had the option to limit the amount of bandwidth the cams use to upload to the cloud. either with image quality settings, QOS, compression, or encapsulation.. or all of it to make it possible to upload several cams to the cloud for off site backup without the need for upload speed of greater than 2Mb/s.   Finally the ability to alert only when the cam see a person or vechile would be nice. Just motion alerts while are nice they are not good enough in most cases. If a person has an open floor plan with pets they could get alerts all day long. Dog walks buy alert, dog barks alert.... to the point of alert fatigue and then user will start to ignore the alerts and or shut them off. While face recongition is nice and i feel arlo should be working towards this as well. Having the AI built in to know if the motion is a person, or other is a valuable feature and should be available in the near future.     All of these feature/capibilities ideas i understand are nothing new and I am sure you are aware of them and may already be working on them. However as a customer who uses your products and know that there is other products out there that meett these areas. I would like to see arlo compete with them by release features and products that fill these areas of need.    Thanks.   ... View more

How about creating an Arlo Pet camera? Or update the Arlo Baby / Arlo Q firmware to support detection of barks, etc? I'm sure I am not the only person using an Arlo camera to monitor my dogs activity throughout the day? ... View more

Temperature sensors are in almost all the small devices in my Smartthings system. I can view the temperature in my Smartthings app for each device and even run rules and get notifications if the temps exceed or fall below the temperatures that I have set. The biggest use for this is to turn on a camera in case of a fire or winter time power outage while one is away from home so that one could notify someone to go check it out. I currently use my Smartthings devices for that but would also like to see the cameras report temperature readings as a backup. Those without Smartthings or something like it can not have the ability to use this functionally.   Brian ... View more

I'd like to see the software become a little more savy when it comes to motion detection. Who wouldn't? This has got to be one of the top user concerns.   Specifically, I'd like to see the camera learn recurring motion and filter it out. Example: let's say someone has a swing tied to a tree in the back yard and the wind is always putting it in motion. The camera could learn this motion overtime and filter it out after an automated alert email for the user to ok or not. The alert email could show a snapshot with a polygon drawn over the area with learned motion to filter from future alerts. That doesn't mean different motion in this area gets filtered out; i.e. kid walks up to swing.   See attached picture, the yellow polygon would be the area with learned recurring motion; leaves in tree motion and swing in motion. ... View more

I don't find the current push or email notifications particularly helpful for the sound or motion sensors for the Arlo baby monitor. Appreciate this might be usefull for the other range of home/security camera's but having the option/preference to turn the screen on automatically would be much better as an option.   My previous baby monitor (non wi-fi paired camera/monitor combo) had this feature so that   when sound or motion was detected, and the screen was off, it would automatically turn the screen on so you could see what was happening. Recieving a push notification to say something has been detected, and then having to unlock the phone, open the app, account for any delay is pointless as by that time I'm most likely to have gotten up to attend to our baby. The email notifications are even more pointless.    At the moment, we have turned these push and email notifications off as they don't add anything and rather have the only option of leaving our screen on/app open all night.    Please consider adding this as an option.  ... View more

I support the other ideas in the idea forum to be able to upload/add custom music files to the playlist. I assumed this was a basic feature so surprised to find out it's not.   In addition, it would be great to have the option to connect Apple/Google music accounts and stream directly on them (since we need to be using wi-fi anyway) and it would mean not having to save music file locally and take up storage space. It would allow parents to build, share and play the same baby playlists that we use in the car etc. A good one for us is the baby beetoven playlist we use in the car and would like to play her at bedtime through Arlo baby.    Thanks, Shelley ... View more

Currently when connection between the monitoring device and the Arlo baby camera drops there is no alarm tone on the monitoring device. This way (even if there is just a short problem with wifi or internet) the connection drops and you might be hours without monitoring during the night while you have received no information about the dropping connection during sleep. This is a very dangerous situation for the baby! Therefore a loud alarm tone on the monitoring device should be played in case of any connection drop to the camera. Ideally this should have to be confirmed on the screen by the user before the alarm stops! Please immediately close this security issue!!!! ... View more

Would love it if the Arlo Baby could automatically activate music when movement and/or sound is recognised (when baby cry's). ... View more

It would be nice to be able to setup live view on a monitor without affecting the base station Mode. This is most useful for business as a theft deterrent. As far as I know, once in live view, you will have to manually hit record and your “mode” is disabled. This is undesirable. Even if this only works for devices plugged in, it would be better than nothing. ... View more

I am sure that this idea has been posted before, but it seems to me that one of the things that is lacking in the Arlo system is the lack of motion sensors that would compliment the system. I currently am using my Arlo system with Smartthings, so I am able to use a multitude of motion sensors sold by other manufacturers to trigger my cameras, but it seems that the Smartthings users are in the minority here. The soon to be released Arlo lights/motion detectors are a very welcome addition to the system and over time I expect to purchase several of them. But, they are expensive. I would like to see Arlo either manufacture some less expensive motion sensors or partner with a couple of other manufacturers to directly integrate with the Arlo system. I use my motion sensors more than any other device in my Smartthings/Arlo system to fire the cameras since the cameras can't see everything inside and outside my home.   Brian ... View more