The Arlo Community

bhinegardn · ‎2019-01-17

There needs to be a simple wireless bridge for the Arlo camera system short of having to upgrade to the premium plan and adding more base stations. I have a modest system with 5 camera, but a two story house, that no amount of relocating of the base station resolves the poor signal to one or more cameras. A simple bridge like Sonos makes for their wireless home music system would be a perfect fit. I see that a bridge is made for the Arlo Security light system, so not sure why one is not available for the camera system.

Minitio · ‎2018-12-20

For the love of GOD give us activity zones on battery power. Either I turn the sensitivity down to 10% or I receive 400 recordings a day of my grill cover blowing in the wind. The feature exists already. If I have to recharge my batteries more often I will gladly do so. My phone receives a notification every 30sec to a minute on the dot from one camera all day every day if there is any gust of wind outside. Either I shut the camera off or turn off notifications. Which defeats the purpose of the wire free implementation. If I wanted to run a dedicated power setup I would have looked elsewhere. The cameras are great but just give us the full features when people are already sinking $500 or more into setting up cameras for their house. I honestly think about ditching the system sometimes every time I hear my phone show me another arlo notification.

johndayton · ‎2018-11-27

In the camera device settings located in the app, rather than just being able to toggle the camera "on" or "off", I would like a "temporarily off" option with a selectable time range. If I'm going to be active within the camera range and don't want constant alerts I would turn the camera off and not always remember to turn it back on. I would like to be able to turn it off for a selected time (from 10 minutes to several hours) after which time it would turn itself back on.

Britautoguy · ‎2018-11-09

I really like my Arlo cameras but I’m giving constructive criticism. I was hoping you would release a doorbell, however the new doorbell is going to be poorly received. I want a doorbell with a camera combined. I don’t want to have purchase an $80 doorbell and a $150 camera to go with it. There is a lot of competition in this area. Please combine a camera and doorbell so I only have to by one device. I’ll be the first to purchase one. Thank you for listening.

BrianTurner · ‎2018-10-30

You already have an option to create trigger zones, why not add one to create 'ignore zones'. I have one tree outside our house that triggers the camera constantly in the wind. the only way to stop it making 30+ recordings in a day is to turn the sensitivity down but then I miss actual events. It would be good to just highlight the tree and say ignore this thing...

imagiop · ‎2018-07-19

Live view is not fast enough to start. Upon receiving a notification and clicking it there is a 5-20 second delay before video is shown. In most cases (thief, break in, etc) where you would want to trigger an alarm enough time has gone by that it would no longer be useful. Other cameras such as nest start their live view in 500ms to 2s, Arlo needs to do it as well.

yaboi · ‎2019-01-07

Would it be possible possible in the future to have a community feature on app so near by neighbors can post stuff to keep everyone informed or be aware of things happening in the neighborhood. The company Ring (door bell) has this feature and find a lot of people love it. I tried convincing my family to get Arlo but went with Ring because of the community feature on app, maybe something to look into, nice to see what's going on in your neighborhood. Thanks

Krysuk · ‎2018-11-01

I appreciate that internally there has been a lot of work on the Arlo app redesign, unfortunately none of your developers appear to actually use Arlo themselves, not listen the the feedback from the community forums when everything breaks I would suggest a you all install a minimum of 5 camera wireless system at your homes and then see how you like using your app to secure your home - see how unfriendly and anti consumer you guys have made it The battery warnings don’t work, and now I have to spend about 10 minutes every day managing my cameras compared to a previous 30 second check every couple of days - this is NOT smart technology anymore this is manual old fashioned technology that none of us bought The product has been seriously degraded by these design decisions Please come back to us after you have used the systems in your own homes for a week or more and advise exactly why these decisions are better Further development of your apps should not be undertaken by employees who do not currently have the systems installed at their own homes so that decisions like the recent redesign do not happen again Regards A VERY UNHAPPY ARLO CONSUMER

cscheiene · ‎2018-12-15

Please make the Arlo Doorbell available in the Smartthings integration

BrianTurner · ‎2018-10-30

Add a feature that allows us to see what sensitivity levels are being hit when recordings take place. I am forever struggling to adjust the sinsitivity of the camers on the outside of my house. When a recording is made it wouldbe good to know what sinsitivty % was hit so I can tell what level a tree moving in the wind vs a car driving down the street vs a person walking along th epath is and fine tune it. I know I can sort of do this in the motion detection test but I then have to be outside where I can see the blue led and wait for these actions to occur, very hard to reproduce! Would be good to see the actual % number stored alongside the recording that was made, and even better the realtime percentage during the whole recording length. I regularly get a recording of someone pulling up in a car but once they stop and the person gets out the recording stops. So obviously I need to up the setting to get that person walking but by how much? Trial and error is infuriating..

fedork · ‎2018-11-07

I believe a few versions of the app back arlo android app would only show a single notification for any number of events that occured. Now it shows a separate notification for every event (and also there is a bug when it shows *multiple* noptifications for each). Result is that, if there was a period of high activity (someone moving in front of a camera for some period of time) I get DOZENS of notifications that flood notification bar. It is annoying and not useful. Please get this fixed!

o-cloughie · ‎2018-10-30

I have spoken to Arlos CEO about this who agrees this is an oversight for multiple users. Monitoring - Before the firmware change I could simply pick a camera click on the (0) and look at data for the last 60 days on that camera. Now because the (0) has been removed, (available on a PC only) I cannot do this. I had two incidents the other day; a man called at my main gate and I was away but once I’d checked the main gate camera then switched to another I couldn't go back into the main gate camera archive to see if he had been past my property earlier that day or any of the previous days. I had to go to the Library app which contains the hits of 32 cameras all mixed which was pretty much unusable and took far too long. now I have since been made a way of a short cut via the Library and filter button but this is an extra 3 clicks and is time consuming when time in securitybis if the essence when you have intruders or need to look at history. In addition the filter library includes old cameras no longer used on the system which is confusing. Please can you put the (0) back that gives us immediate access to any dedicated camera and their archive. This is your biggest selling feature so I can’t believe you deleted it. Thanks

pmcneil18 · ‎2018-12-07

Sometimes I just want to check in on my dogs to see if they're sleeping, window watching, etc. I'd like if there was a way to get a quick "snapshot" of what's happening. Right now the devices "dashboard" shows a still frame of the last recorded motion on all camera. On cameras I don't have set to record, ever, (my interior cams) it shows the last frame from the last time I viewed the live stream. So, to get a "snapshot" of what's happening, I have to live view, wait for it to load, see what's happening, then close the stream. I'd like if there was a shortcut button or preferrably a setting for a camera (all cameras? select cameras?) to refresh and show a live still frame on the dashboard. Either by press of the button to simply update the preview, or, a setting toggle to refresh the camera preview on page refresh or at a given interval (0-60 min)

MrMaffi · ‎2018-10-11

Hi, Id like to suggest the posibility of setting alert zones which match the shape of the area you are trying to cover. For example, a trapezoid shaped alert zone would better match a path or driveway as it tapers off into the distance without having to make-do using rectangles and squares which overlap into other areas. Also, it may be useful to have alerts based on which alert zones are triggered. So in this case, you may have footage recorded of a postman entering your back garden to drop off a parcel but be alerted if he enters an alert zone covering your back door etc. Cheers!

ant · ‎2018-01-30

We shouldn't have to eject them and manually find the videos to watch. They should be accessible remotely as well via mobile apps.

zharif2 · ‎2018-11-23

It would be ideal to have a hidden button to turn all cameras live. Especially when different notifications come at once. Different nofications came on my phone from all my cameras, a group of deer were around my home. I had to hit cameras one by one. It takes time do it, when you’re done; if it’s a real emergency, then too late. The all cameras button can be optional, settings should have an option to add the button on the main page. Also the button should be hidden where the alarm is hidden..

heptamewo · ‎2018-09-28

I want to be able to have a relatively high threshold before a motion triggers a recording, to reduce false positives. But once a recording starts, I want the sensitivity to be high so it continues to record when the subject is only moving a little bit. For example, someone walking into view of the camera registers as a high motion event and triggers a recording. But then they stop somewhere (perhaps to look into my window?) and are not moving enough for the motion sensitivity to count it as motion. The recording stops while they're still in view of the camera, which is bad. I don't want the clip to stop just because they stopped walking. If they're still moving at all (head, arms, etc) then I want the clip to continue. The motion sensitivity needs to be higher during the recording - separate from the initial trigger sensitivity.

arlohov · ‎2018-11-04

Arlo Pro 2 Activity Zones only work when the PIR sensor is triggered, BUT for those who want to monitor the outside from inside, through a glass window,the PIR will never trigger. The Arlo Q does this, so a camera cositing more than the Arlo Q should and would benefit from the same fucntionality.

dannyknight · ‎2018-09-11

Hi Arlo Could you have a mode that can automatically activate / deactivate when your personal device (mobile) is connected/disconnected to the same wifi router as the Arlo system? It would be better and more reliable than using geofencing. Thanks

TampaThom · ‎2018-10-30

I would love to see the trigger that caused a video to record when I am viewing the Library. Currently I do not know whether audio or motion caused the video to record. I need to scroll back and forth between the library list and the videos to check that. It would be nice to have an icon or small word above or below the video that indicated which trigger caused the recording. Otherwise, good app so far. Good job on the improvements. Keep up the good work

The Arlo Community

Add Trigger Type to Library

Allow us to monitor single camera history

Please put back the Ear, motion, wifi and Plug ico...

Restore Icons On The App

Put the battery indicator back

Announcements

Arlo Camera Bridge

Activity Zones on battery power

Temporary Device Off Option

Arlo Doorbell with a camera combined

Exclude areas from triggering recordings

Live view is not fast enough

Community App

Arlo Developers To Install & Use A Wireless 5 Camera System At Home

Add the Arlo Doorbell To The Smartthings Integration

Motion Detection sensitivity

Multiple Notifications Should Be Combined Into One

Allow us to monitor single camera history

"Snapshot" Of What A Camera Can See Live For Devices Dashboard Screen

adjustable alert zone shapes and zone dependant alerts

Need a way to watch videos from mounted USB drives on Arlo Pro base stations.

Live Feed All Cameras Button

Have two motion sensitivity settings: One to trigger, one to continue recording

Allow Arlo Pro 2 Activity Zone Work Without PIR, Like Arlo Q

Mode activated when mobile device is connected to wifi router

Add Trigger Type to Library

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