The Arlo Community

a recent iphone app update removed the informative icons for battery level, wifi strength, motion detection.  less is not more... less is less.. please restore these icons above the camera snapshot view in the iphone app.  thank you ... View more

Please put back the Ear, motion, wifi and Plug icons in the iPhone app. I now have to open the device video and wait a while for it to open to see if there is anyone in the office (my staff), whereas before, i could just look to see if the geo fencing was activated or not. This change is a real nuisance.  Please put them back. ... View more

I appreciate that internally there has been a lot of work on the Arlo app redesign, unfortunately none of your developers appear to actually use Arlo themselves, not listen the the feedback from the community forums when everything breaks I would suggest a you all install a minimum of 5 camera wireless system at your homes and then see how you like using your app to secure your home - see how unfriendly and anti consumer you guys have made it The battery warnings don’t work, and now I have to spend about 10 minutes every day managing my cameras compared to a previous 30 second check every couple of days - this is NOT smart technology anymore this is manual old fashioned technology that none of us bought The product has been seriously degraded by these design decisions Please come back to us after you have used the systems in your own homes for a week or more and advise exactly why these decisions are better Further development of your apps should not be undertaken by employees who do not currently have the systems installed at their own homes so that decisions like the recent redesign do not happen again Regards A VERY UNHAPPY ARLO CONSUMER ... View more

You already have an option to create trigger zones, why not add one to create 'ignore zones'. I have one tree outside our house that triggers the camera constantly in the wind. the only way to stop it making 30+ recordings in a day is to turn the sensitivity down but then I miss actual events. It would be good to just highlight the tree and say ignore this thing... ... View more

Add a feature that allows us to see what sensitivity levels are being hit when recordings take place. I am forever struggling to adjust the sinsitivity of the camers on the outside of my house. When a recording is made it wouldbe good to know what sinsitivty % was hit so I can tell what level a tree moving in the wind vs a car driving down the street vs a person walking along th epath is and fine tune it. I know I can sort of do this in the motion detection test but I then have to be outside where I can see the blue led and wait for these actions to occur, very hard to reproduce! Would be good to see the actual % number stored alongside the recording that was made, and even better the realtime percentage during the whole recording length. I regularly get a recording of someone pulling up in a car but once they stop and the person gets out the recording stops. So obviously I need to up the setting to get that person walking but by how much? Trial and error is infuriating.. ... View more

Live view is not fast enough to start. Upon receiving a notification and clicking it there is a 5-20 second delay before video is shown. In most cases (thief, break in, etc) where you would want to trigger an alarm enough time has gone by that it would no longer be useful. Other cameras such as nest start their live view in 500ms to 2s, Arlo needs to do it as well. ... View more

Please add a fulltime pause button during playback. It could be placed down in the lower left corner so it's not in the center of the video. ... View more

Currently, there is no way to change the notification sound on the iOS Arlo app. From my understanding, the notification sounds for each app need to be configured inside of the application and cannot be changed through the iOS settings. The generic alert is not sufficient for alerts on motion detection. ... View more

Please make an app for Galaxy Watch ! ... View more

Sending tons of notifications during business hours is useless.  The notifications that usually matter are the ones that happen after a period of silence (say during a break, or during the night).   Arlo should have an option to only send a notification after a period of inactivity. ... View more

We shouldn't have to eject them and manually find the videos to watch. They should be accessible remotely as well via mobile apps. ... View more

now that ios 12 is beta, and the siri shortcuts app is also being tested by select devs, it would be a great time to start making a number of actions accessible from this new platform. Siri shortcuts will be able to preform powerful deep automated actions in apps who allow it with a simle predetermined command. Lets get on this!   hey siri (dis)arm arlo. hey siri snooze arlo for.. 15, 30, 60 mins.. hey siri sound the alarm! hey siri how are my arlo batteries? hey siri im home.. opens garage, turn on select lights & thermostat and disarms arlo.    any other great ideas?     ... View more

Here's some improvements I would like to see. It would be great if you can add the date & time on each camera. At least have it as a option. It's also very important for evidence to show police. Also, please let us choose a longer record time of at least 5 minutes. I know it will kill the battery more but at least we can decide. The option to record "until activity stops" 300 seconds is a terrible option. It does not work well at all. It would be great to also see multi points on the activity zones, not just a square. I know because of delay it's hard but actual 2 way communication would be a bonus. When you talk to someone, they don't know to wait a few seconds to respond. You end up always hearing half of what they say. Keep our speaker side on some how. I love the Arlo camera's for what they do but with a few extra improvements they would be so amazing. Hope to see this in the near future. Thank you ... View more

Lets get the app updated so the Alexa can speak the Alro's motion detection alerts. I appreciate the phone notifications, BUT if I'm in my home walking around I normally don't have my phone on me and would like to be vocally notified if there's motion detected around the outside of my home without having to go through lengthy IT "hacks" to get Alexa to vocalize the detection. I believe it would be a beneficial and a great way to upsell your system. Hoping this gets added soon  ... View more

I understand that the Arlo Pro 2 cameras can do unlimited recording with cloud storage if you pay extra for the plan.  My question is, if I want to live stream continuously to an iPad, it times out after about 30min.  I would like to continue to use the multiple Arlo Pro 2 kit for my house so I can have a unit outside observing the driveway and swingset to watch my kids, but at the same time also have one inside monitoring our baby.  I understand it isn't the "baby monitor", but as I just described, it can be used for other means both inside and outside, such as in the basement to monitor the kids playing, etc.  It makes the most sense to allow for me to monitor all of these things simultaneously since if the baby is napping, it's useful to be inside with the baby but to still be able to monitor the older kids playing outside.     I understand the issue with the Arlo Pro 2 if it is on battery power to have it turn off after a set period of time, however, this unit can also be wired.  Perhaps there could be an option to "disable the 30 min timeout" default setting, or the unit could just notice that it is plugged in and automatically turn off the "time out" default.  This seems like an incredibly easy fix to just "allow continuous live streaming when plugged in" or something to that effect.  Myself and other family members that I have recommended this to may have to move on to another product if this simple option isn't available.   ... View more

Would like to see a notification style alerts of detection to mobile with a still, why it's the anxiety sometimes of see the alert go into the app and ... Why can't you use the email type still but so it appears in your mobile notifications. ... View more

Widgets have been around since almost day 3 of Androids existence however given the fact that you have to go through 15 app Taps to arm or disarm the system a widget would be a nice touch considering geofencing does not work on Android and the only other way to arm and disarm other than going through countless menus is to use a smart assistant to tell it to come on or go off. ... View more

Hi, I would like to suggest do add a button to re-check your actual location. Sometimes even if you are at home it keeps telling that you are away and alerting every motion. Turning GPS, wifi, mobile data off, doesn't work. The only way is to disable geofencing then enable it again. Too much work. Hope this can be improved. ... View more