I use 3 devices to access my Arlo cams. My phone, my tablet and my PC. It isn't possible to add my PC to known devices for the 2 step verification process. Every time I try to access my cams via my PC, I have to get the code from my phone and enter it in my PC. Would be much easier for PC users to have the capability to list the PC as a known device.  ... View more

We should be allowed to change the name of the SSID to something that isn’t labeled Arlo so we aren’t advertising we have cameras hidden around our residence. This isn’t asking to make the base stations network to be invisible. Just allow us the ability to change the name to something else so no one is aware that a house has cameras. ... View more

This is piggybacking an older Arlo Idea request with more than 140 votes, that was closed.    Summary of the idea: Allow users to adjust the Wi-Fi Radios settings of the base station, in order to be able to change the channel in which the base station transmit (in both 5 GHz or 2.4 GHz band).   Introduction: With a lot of smart things in our home and the use of automation, a "good and reliable" wi-fi network is mission critical for our daily lives,  understanding that home security is super important as well.  In addition, we really love the hassle free approach that Arlo offers.    Issue: Arlo does not offer the option to modify the Wi-Fi radio settings of the base station,  most of the time the station use the same Wi-Fi channels of the existing home router/wireless infrastructure. This create a situation that channel contention occurs and creates co-channel interference, providing a poor user experience and downgrading the reliability aspect of both (security cameras and home network)   In the following image, the Arlo Base station is in the same channel of my home Wi-Fi router (Arlo uses 20 MHz channel width, my home router use 40 MHz width). So if you have 2 or 3 Netflix or youtube streams in your home network and the Arlo station is in the same channel, you will likely create a scenario that cameras would struggle to send data to the base stations or provide live feeds.            Proposed Idea or Solution   Simple Option: Create an option to tell the Arlo Base station to not use the existing channels of the wi-fi network. A menu could be created that Arlo prompts the owner which SSID is the home network, so the Arlo base is aware to not transmit and use the same channel of the home network.  Advanced Option: Create  an option  to allow some channels to be disabled in the 5 GHz and 2.4GHz. (and not allow a fixed channel to be selected that might be congested in the future and tentative disrupting the security cameras).   Conclusion and closing thoughts:   Any of these options would provide flexibility to the Arlo base station to select the best channel, without creating co-channel interference (or increasing channel contention) with the existing wi-fi router/wireless infrastructure, will not downgrade the hassle free approach of ARLO and will provide a reliable user experience to both security and wireless use cases.   P.D: A nice to have option is to be able to change the SSID name of the Arlo Base Station (but, baby steps first)   I hope that Arlo community support in this idea and Arlo engineering team understands that this is not about power users being picky, this is about increasing reliability to both Arlo and home wireless services.   Be safe.   mixtape.     ... View more

I often disable cameras when mowing the lawn or other activities that cause the cameraman to come in constantly. It would be GREAT to be able to receive reminder alert that a camera or the whole system has been disarmed. Even more so if the system was hacked be an intruder who disabled the cameras. Or if a camera is knocked out of service by something. Currently there is no way to know other than logging into the app to see if a camera is enabled. ... View more

It would be nice if the "Record until activity stops" recording rule screen in the App had an extra setting that allowed me to set a period of time to continue recording after activity is no longer detected.  If activity is detected again before this period of time elapses, then the timer is reset and Arlo continues recording.    This should help cut down on the total number of videos captured even if the videos are slightly longer.  Likewise, serial alerts when something continues to come in and out of frame will also be reduced. ... View more

Really need to customize the notification sound.  For instance, I want to be alerted to motion on some cameras while sleeping, but the notification sound is not enough to do that because it is too brief and I just sleep right through it.  Would be nice to select an mp3, or at least provide some more aggressive options for alerts.  Perhaps even per camera custom sounds, as one can do with ringtones for different contacts. ... View more

You already have an option to create trigger zones, why not add one to create 'ignore zones'. I have one tree outside our house that triggers the camera constantly in the wind. the only way to stop it making 30+ recordings in a day is to turn the sensitivity down but then I miss actual events. It would be good to just highlight the tree and say ignore this thing... ... View more

Hi,   I am genuinely excited to see geolocation and IFTTT has been implemented, and yes I know its still 'Beta' but while it is still work in progress i would like to suggest a couple of improvements....   1) You need to support multiple devices. it makes no sense to have the cameras arm as I leave for work, only to get tons of videos of my wife leaving 10 minutes later. You need to check for all devices to be out of the area before arming the cameras.   2) It should be possible to schedule 'geolocation' control.   Currently geolocation cannot be included in the schedule, which means i need to change the mode manually if like me you set them on during the night when you go to bed.     3) IFTTT - support 'custom' modes. Currently you can only choose the standard armed or disarmed modes, you need to include for custom modes as well as being able to select gelolocation mode..   This would mean you could use the 'do' trigger to change mode quickly, helping to ease the pain of issue 2.     Overall though i have to say i am impressed with the additional functionality, but please Netgear, keep us informed of what you are working on!!!!   Kind Regards Nick     ... View more

It would be great if you could turn off the "Leave a Message" feature of the doorbell.   This could also be Geo-fence based?     ... View more

Arlo needs a subscription plan that bills once a year.  I work for a business that is using Arlo camera setups for monitoring of different job locations.  There should be a discounted annual plan, or even if not discounted, there should be a plan that you could pay 1 x a year in advance so you don't have a recurring monthly bill/charge to a company credit card.  This seems like a basic option that would cater to business subscribers.  I was told by support they do not have annual plans.  I did not see that as an option through the web page for managing subscriptions, which is why I called support. ... View more

We shouldn't have to eject them and manually find the videos to watch. They should be accessible remotely as well via mobile apps. ... View more

Hello,   It would be nice if there was a manual option to trigger all cameras to record until the user stops recording or the battery dies. Maybe add a button next to siren button to trigger all cameras. If I am away from home, and there is an intruder on my property, I would like to have the option to have all cameras rolling at once rather than waiting to detect motion. Thanks ... View more

Please modify your app to allow me to mute the notifications for 6 and 8 hours and not just the 1, 3, and 24 hours currently allowed.  Some of us would like to mute it while we sleep but not have to remember to un-mute it in the morning like I need to do if I mute it for 24 hours which is the only currently useable option for sleeping all night. ... View more

On my system I get false positives on detected motion all of the time.  The sad part is that the camera is watching over a large empty field.  I would love to see some type of marker on the video showing what the camera has detected.  This would allow me to change the camera settings to  ... View more

I know this is primarily a residential system, but we use Arlo in our small business and sometimes I have to search through hours of clips to find the right moment. It would make it extremely beneficial to be able to set a play speed (2x, 4x, 8x) to be able to quickly scan through recordings, then go frame by frame to capture the exact moment I want.   Being able to capture a still frame is great and adding some editing afterwards would be nice, too. Timestamps and some basic highlighting/2D drawings all would be a fairly easy addition and helpful in the right circumstance. ... View more