The Arlo Community

Live view is not fast enough to start. Upon receiving a notification and clicking it there is a 5-20 second delay before video is shown. In most cases (thief, break in, etc) where you would want to trigger an alarm enough time has gone by that it would no longer be useful. Other cameras such as nest start their live view in 500ms to 2s, Arlo needs to do it as well. ... View more

Currently, there is no way to change the notification sound on the iOS Arlo app. From my understanding, the notification sounds for each app need to be configured inside of the application and cannot be changed through the iOS settings. The generic alert is not sufficient for alerts on motion detection. ... View more

We shouldn't have to eject them and manually find the videos to watch. They should be accessible remotely as well via mobile apps. ... View more

now that ios 12 is beta, and the siri shortcuts app is also being tested by select devs, it would be a great time to start making a number of actions accessible from this new platform. Siri shortcuts will be able to preform powerful deep automated actions in apps who allow it with a simle predetermined command. Lets get on this!   hey siri (dis)arm arlo. hey siri snooze arlo for.. 15, 30, 60 mins.. hey siri sound the alarm! hey siri how are my arlo batteries? hey siri im home.. opens garage, turn on select lights & thermostat and disarms arlo.    any other great ideas?     ... View more

I understand that the Arlo Pro 2 cameras can do unlimited recording with cloud storage if you pay extra for the plan.  My question is, if I want to live stream continuously to an iPad, it times out after about 30min.  I would like to continue to use the multiple Arlo Pro 2 kit for my house so I can have a unit outside observing the driveway and swingset to watch my kids, but at the same time also have one inside monitoring our baby.  I understand it isn't the "baby monitor", but as I just described, it can be used for other means both inside and outside, such as in the basement to monitor the kids playing, etc.  It makes the most sense to allow for me to monitor all of these things simultaneously since if the baby is napping, it's useful to be inside with the baby but to still be able to monitor the older kids playing outside.     I understand the issue with the Arlo Pro 2 if it is on battery power to have it turn off after a set period of time, however, this unit can also be wired.  Perhaps there could be an option to "disable the 30 min timeout" default setting, or the unit could just notice that it is plugged in and automatically turn off the "time out" default.  This seems like an incredibly easy fix to just "allow continuous live streaming when plugged in" or something to that effect.  Myself and other family members that I have recommended this to may have to move on to another product if this simple option isn't available.   ... View more

Here's some improvements I would like to see. It would be great if you can add the date & time on each camera. At least have it as a option. It's also very important for evidence to show police. Also, please let us choose a longer record time of at least 5 minutes. I know it will kill the battery more but at least we can decide. The option to record "until activity stops" 300 seconds is a terrible option. It does not work well at all. It would be great to also see multi points on the activity zones, not just a square. I know because of delay it's hard but actual 2 way communication would be a bonus. When you talk to someone, they don't know to wait a few seconds to respond. You end up always hearing half of what they say. Keep our speaker side on some how. I love the Arlo camera's for what they do but with a few extra improvements they would be so amazing. Hope to see this in the near future. Thank you ... View more

Lets get the app updated so the Alexa can speak the Alro's motion detection alerts. I appreciate the phone notifications, BUT if I'm in my home walking around I normally don't have my phone on me and would like to be vocally notified if there's motion detected around the outside of my home without having to go through lengthy IT "hacks" to get Alexa to vocalize the detection. I believe it would be a beneficial and a great way to upsell your system. Hoping this gets added soon  ... View more

Widgets have been around since almost day 3 of Androids existence however given the fact that you have to go through 15 app Taps to arm or disarm the system a widget would be a nice touch considering geofencing does not work on Android and the only other way to arm and disarm other than going through countless menus is to use a smart assistant to tell it to come on or go off. ... View more

Would like to see a notification style alerts of detection to mobile with a still, why it's the anxiety sometimes of see the alert go into the app and ... Why can't you use the email type still but so it appears in your mobile notifications. ... View more

Hi, I would like to suggest do add a button to re-check your actual location. Sometimes even if you are at home it keeps telling that you are away and alerting every motion. Turning GPS, wifi, mobile data off, doesn't work. The only way is to disable geofencing then enable it again. Too much work. Hope this can be improved. ... View more

Example Use Case: Nanny/sitter is watching kids/pets/home/etc and you need to grant access to another individual during a restricted time frame.  In our case, I need to grant access to 2 of 2 cameras M-F from 9am-5pm.     Details: In Arlo Admin Dashboard (desktop)> Grant Access> Add User - I would like to be able to select cameras & Allow Access based on time-of-day and day-of-week ... View more

Hi there, there is a product that I nearly purchased, sent to me from iPhone magazine, it's called "Skybell WIFI Doorbell" Which is obviously a doorbell with a camera that communicates with your router & smartphone, and not only can you see the person, you can talk to them too. Plus it was waterproof. I thought I really want something like that, but what stopped me buying it was it was not totally wireless like the Arlo systems I have bought. It needs to connect to a physical power source, not battery powered, so given that total wireless was the main reason for my netgear Arlo purchases, I couldn't buy that doorbell system.   I really hope that Netgear and their Arlo team come to up with something similar, as I would definitely buy one if it was available.   Cheers Ross ... View more

With the huge number of Arlo e-mail notifications I get, ity would be so much easier to filter on these alerts by including the camera name in the subject.   I'm OK OK if you automatically included the name in your standard subject line but ideally in the rules we could set our own custom subject lines that you would send out with the alerts.   Thanks!  Rick ... View more

***I am asking that Arlo implement the feature for shared accounts to have the OPTION to recieve Arlo Smart Notifications.***   The Arlo Smart feature is awesome. If a person is detected you can get a snapshot right in the notification feed on your phone.  The problem is, right now these notifications can only go to the account owner and NOT any accounts the cameras are shared to.    This is only semi-useful because if I'm out traveling but the wife is still in town (but working away from home) she gets none of the notifications for what is going on at home. I end up summarizing for her, or more inconveniently she has to log into arlo to get an idea of what has occured since she has been gone.   ... View more

Currently, I would have to create multiple rules in a custom mode to do what I want. Here is an example: I would like a mode that when any of my indoor cameras get triggered to start recording on all cameras inside and out until motion is no longer detected on any camera. This would also be ideal to delay motion stop as well to ensure that and delay between cameras detecting motion would all be captured in one alert. Currently, I have to create an exponential amount of rules to cover all basis. In this case, 4 cameras would come out to 16 rules. 4 rules for each camera just to select recording on each individual camera. ... View more

Announce bugs and service interruptions in the Announcements section of this forum.  RIght now it just seems to includes resolutions. Provide ETAs when there is a critical bug or service interruption (like the present zone creation error)   This would lower unnecessary customer support calls. It would make it look like you are concerned for your customer base. It would cut down on all the whining and complaining on the community forum.  Announcing problems after the fact is too little, too late. ... View more

Would be nice as accidental calls cost our emergency department uneeded expenses. ... View more

Could you update the app with a cam scroll feature to scroll or page from cam to cam with a finger swipe or mouse click when viewing in full screen? ... View more

With multiple cameras, some more active than others and some more critical than others, it would be VERY nice if the app allowed for different notification sounds for the various cameras. I have one camera that gets a lot of "action" but is extremely low on the critical scale. On the other hand, I have a camera that sees very little "action" but when it does, I want to know about it immediately. Being forced to use a single notification sound for both of these cameras very much reduces the effectiveness of the notifications in a "Little boy who cried Wolf!" sort of way. ... View more