The Arlo Community

Please put the battery icon indicator back on the main page.  It is not a good idea to have to look at each camera individually to check the battery status.  This was a step backwards. ... View more

To my understanding Arlo cameras measure temperature and even switch themselves off it the temperature drops below -20C   It would be very usefull to show this temperature measurement in camera status display in Arlo Live. Then you could for example monitor that heating of a remote building is working OK without any other sensors. I would be also good to know if the temperature is approaching switch off point with outdoor cameras   I have Arlo Pro system with 3 outdoor cameras in Nothern Finland where temperature will drop below -30 C duirng winter time ... View more

a recent iphone app update removed the informative icons for battery level, wifi strength, motion detection.  less is not more... less is less.. please restore these icons above the camera snapshot view in the iphone app.  thank you ... View more

You already have an option to create trigger zones, why not add one to create 'ignore zones'. I have one tree outside our house that triggers the camera constantly in the wind. the only way to stop it making 30+ recordings in a day is to turn the sensitivity down but then I miss actual events. It would be good to just highlight the tree and say ignore this thing... ... View more

Allow ITFFF and Stringify applets to access more of an individual camera's parameters.  For example, the ability to switch the camera’s Device On toggle within ITFFF applets would allow creation of an applet to leave some cameras on and turn others off based on some activity.  This feature would be much more useful than the current armed or disarmed option that affects the entire Arlo base.    Additional ITFFF and Stringify functionality at both the camera and base level would make the Arlo system more flexible and more competitive in the automated home security arena.  From the comments I've read in the community, a lot of users feel a need for such flexibility. ... View more

On the device screen add a toggle to turn cameras On and Off without having to go to settings (saves 2-3 clicks). Also, add a button on the device screen to turn ALL cameras On and Off with a single click. ... View more

Add a feature that allows us to see what sensitivity levels are being hit when recordings take place. I am forever struggling to adjust the sinsitivity of the camers on the outside of my house. When a recording is made it wouldbe good to know what sinsitivty % was hit so I can tell what level a tree moving in the wind vs a car driving down the street vs a person walking along th epath is and fine tune it. I know I can sort of do this in the motion detection test but I then have to be outside where I can see the blue led and wait for these actions to occur, very hard to reproduce! Would be good to see the actual % number stored alongside the recording that was made, and even better the realtime percentage during the whole recording length. I regularly get a recording of someone pulling up in a car but once they stop and the person gets out the recording stops. So obviously I need to up the setting to get that person walking but by how much? Trial and error is infuriating.. ... View more

Live view is not fast enough to start. Upon receiving a notification and clicking it there is a 5-20 second delay before video is shown. In most cases (thief, break in, etc) where you would want to trigger an alarm enough time has gone by that it would no longer be useful. Other cameras such as nest start their live view in 500ms to 2s, Arlo needs to do it as well. ... View more

I am not sure how Arlo base station handshaking with its wireless cameras, assuming for power consumption reason, the base station only push data to its wireless cameras when there is a configuration change or user command. Wireless cameras only inital data communication to base station when there is an event triggered.   The idea to implement of this jammer detection feature can be, 1. The base station always detect SSID of other networks around itself and build nearby WiFi stations SSID history list. 2. If base station detect's RSSI suddenly go up and make this WiFi channel not usable, then, begin to detect other channel's RSSI within WiFi ISM band. If all channel's RSSI value almost same and all channels are not usable, then, 3. You can use SSID list history data, RSSI threshold value and noise persisting time to trigger jammer detection event. I believe with this three parameters, you can filter lots of false trigger like interference from microwave oven, vacuum machine, etc. 4. User can set jam detection sensitivity level from Arlo app. With the Jammer detection event and its sensitivity level, the base station can send alert to user mobile device. The base station should always keep a log on cloud regarding its jammer detection event history.   I think this should be a very importent feature for wireless security camera. You cannot prevent wireless jam, but at least you can alert it. And there is no hardware upgrade needed for this great feature.   ... View more

I usually get a few notifications a week about camera activity. Last night, noticing there was no recent activity, I logged into my app and much to my surprise, the entire system was offline. I looked at the base station, and it appears someone unplugged it in our house a week ago when moving some stuff around, and never plugged it back in.   I was astonished to find out from tech support that there is in fact no courtesy reminder that the system was unpowered. While it would not make sense to have multiple reminders when someone takes it down purposely, a single notification or email would have been very very helpful, considering it had been monitoring the house since I installed it last autumn.   I get a notification if a camera battery is low, why could one not be generated if the whole system is powered off?     ... View more

Hi,   Id like to suggest the posibility of setting alert zones which match the shape of the area you are trying to cover. For example, a trapezoid shaped alert zone would better match a path or driveway as it tapers off into the distance without having to make-do using rectangles and squares which overlap into other areas. Also, it may be useful to have alerts based on which alert zones are triggered. So in this case, you may have footage recorded of a postman entering your back garden to drop off a parcel but be alerted if he enters an alert zone covering your back door etc.   Cheers! ... View more

The new look and feel is confusing for multiple users. When you get to camera 15 and 16 you are not sure whether the camera above or below the writing is the camera you want. It seems obvious to me that a Marta name would be above the camera not below it but that’s just my preference as a multiple user. Which ever what you have it please put a black line around the camera and name like I’ve attached to make the connection more obvious. It’s currently white. I have also spoke to your CEO Matthew McRae about this. ... View more

Each and every camera has a speaker for the PRO 2, why not create a patch file to enable the use of the siren through the camera speaker.  If the owner has cameras setup around their house that would be a great outdoor deterrent ... View more

I've experimented with several security cameras over the past few weeks, and Ring has the best alerting implementation BY FAR. When a motion alert is received from Ring, it leads directly to a Live View of the event. If you view the alert some time AFTER the event, it leads directly to the Recording of the event. I never precisely timed this, but if roughly 20 to 30 seconds had elapsed after the motion event occurred, Ring was smart enough skip the live view, and take you to the recording. This was MUCH more elegant and faster than what Netgear is doing now with Arlo.   Nest also has a nice alerting method that shows a short video clip of the event embedded in the alert itself. Apparently this has been previously suggested on this forum, and it is marked as coming soon...which is great!   I'm currently testing Blink XT as well as Arlo Pro 2. Arlo is SIGNIFICANTLY higher quality than Blink, but I am really surprised that I can get to the Blink event video faster than Arlo's. Blink's alert always leads directly to the event. No additional taps or logins. This still isn't better than Ring's method, but it shows that Netgear has some work to do.   If embedded alert videos are coming soon, then my suggestion is to blend this with the Ring implementation. If we view the alert quickly, send us directly to the Live View. If we view the alert later, send us to the Recording. No additional taps or delays. While you're at it, eliminate the constant login requirement. My phone is very secure already. ... View more

Sending tons of notifications during business hours is useless.  The notifications that usually matter are the ones that happen after a period of silence (say during a break, or during the night).   Arlo should have an option to only send a notification after a period of inactivity. ... View more

I believe that if the Arlo Pro could playback a pre-recorded message at the time of motion detection, it would add another effective level of deterrent.    I for one am not able to speak "live" through my phone for all occurrances of a motion detection (could be in a meeting, showering, sleeping, etc). If the message can be along the lines of..."Hi! This is an Arlo Security Camera!" it would not be inappropriate for a wanted visitor (eg delivery man) and at the same time give notice to any unwanted visitor of the presence of a security camera, which is not always seen.    When I woke up this morning I saw a motion detection event had occured at 3AM. My phone was on silent because...well...sleep is pretty damn important to me. I saw on the video a young man in all black clothing with a flashlight looking through the windows of my car on the driveway. He probably didn't notice the camera above him. Luckily I had just cleaned out my car, so there was nothing for the man to take, but if he had heard an automated message from the camera, I imagine he would have fled immediately and not even look inside the car.    ... View more

Hi Arlo Could you have a mode that can automatically activate / deactivate when your personal device (mobile) is connected/disconnected to the same wifi router as the Arlo system?     It would be better and more reliable than using geofencing.   Thanks ... View more

We shouldn't have to eject them and manually find the videos to watch. They should be accessible remotely as well via mobile apps. ... View more