Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Update Snapshots at regular intervals

I've seen suggestions for an "emergency record" mode, where one click would begin recording all cams.  I have suggestions for a couple things:


  1. Allow for an updated snapshot at regular intervals, not just at the last motion detected.  For example, even if no motion has been detected for days, updating the snapshots displayed in the Arlo dashboard every hour, two hours, or whatever would be great.  I wouldnt have to click "LIVE" and then "PAUSE" on each camera separately just to get an idea of how things are looking currently.
  2. A button to make all cameras live simultaneously as well as a "pause all" would be great also.  Or, related to above, just a button to refresh snapshots on demand.

Arlo Team,


Please add a REFRESH button to the main screen of the app so we can easily take a current snapshot from every camera and get a fresh view of what's going on without starting a recording or play session individually!



One thing that would help me is a full current state at any given time. A solution to this would be a "snapshot all cameras" function, with the option to auto-snapshot at login. Since video seems to take a while to stream (10-15 seconds from request), I think this would be a great solution.

1.  Option to take snapshot instead of record on motion event or every XX minutes.  I'd like to update the camera views every 30 minutes for example.


2.  From the cameras tab, put a refresh all button that will update all cameras with the latest stats and a snapshot from each camera.


3.  Give us the option to store images/videos locally (during internet outages or as a backup).  Don't necessarily need to view local storage, but just record it for peace of mind.


4.  Email me product updates so that I don't have to check back on the forum all the time.



Thanks for the great product, I'm looking forward to new features and updates.


Note that option #1 would allow this to be a time lapse camera too, and that would allow a brand new usage scenario that could help sales.

All the above suggestions are spot-on.
Is it just me or has anybody else noticed the motion detection email actually says that I have not set any video or snapshot to happen.
Yes. Snapshot.
But its not currently an option.

I would like to be able to connect the arlo q to the base station. That way I wouldn't have to have the base station and my wifi running all the time.


Please consider adding the ability to have Arlo periodically update the snapshots in the app automatically. Currently user have to manually start the stream and then stop the stream to force the snapshot to refresh.


As you can see in the screenshot, the arlo app is currently showing me snapshot from 3 days ago which is really annoying.



It does look like the Arlo API has the ability to request full snapshot from camera without starting the stream so ideally the team should build the auto refresher on the server side so both website and app users can always see latest (relatively) snapshot from the camera. I understand there are battery concern but I'd really love to at least have an option to do this since I'm fine with shorter the battery life for a better experience.


Thanks 👍



All my thumbnails show exactly the same thing: the unoccupied area. The videos seems to save from about two seconds before there is any motion. The thumbnail displays from the start of the video. If the thumbnail displayed from two seconds into the video then I could get a sense of what is in each video. 




Arlo Pro is motion sensitive so first frame of video includes first motion.

The thumbnail used in the library appears to be 3 seconds into the video.

In many cases (cars) the object in motion is already out of frame by the time the thumbnail is picked so most thumbnails don't contain any identifying objects.


Idea: make the thumbnail selection a setting like x seconds into the video. (Or just make it 1 sec so we can see the motion that tripped the motion sensor).


Thank you for consideration.