Arlo|Smart Home Security|Wireless HD Security Cameras
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Features Request : Critical alert notification

Hello,

 

I understand that now there is email notification per Camera.

If i choose it - I gem motion detect alert, Low battery alert and etc...

Sometimes camera is instaled in place that there is many motion detects, and receve thousands emails per day it's not so logical but we still want receive critical alert like lo battery.

I think it's will be nice feature.

Comments
JamesC
Community Manager

bethbord,

 

Emails for low battery are still sent. Check your email spam folder to make sure the emails are not being filtered.

 

JamesC

dobodob
Follower

Are the low battery alert emails automatic? No configuration or opt-in needed?

JamesC
Community Manager

dobodob,

 

Yes, as long as your email address was verified after new system setup has been completed, you should receive low battery email alerts.

 

JamesC

JessicaP
Arlo Employee Retired

Do know that you will receive an email alert when batteries have 15% of their charge remaining. Try to whitelist "alerts@arlo.com" on your email to ensure that you are receiving emails when your battery drops below 15%.