Arlo|Smart Home Security|Wireless HD Security Cameras

Custom alert sounds for Android/iOS

Really need to customize the notification sound.  For instance, I want to be alerted to motion on some cameras while sleeping, but the notification sound is not enough to do that because it is too brief and I just sleep right through it.  Would be nice to select an mp3, or at least provide some more aggressive options for alerts.  Perhaps even per camera custom sounds, as one can do with ringtones for different contacts.


I need to reset my base station is offline not sure if power outage or internet outage but is there a way to reset it ones power is restore??? I am 80 miles away


Today I made a phone call to my arlo netgear service here in Europe.

The guy on the phone said that there are only a few customers complaining about this obviously not so important issue. 

I do not expect a solution.

I have to admit that I temporarily lost my temper and usually mild manners.

I started to write reviews mentioning this problem at German amazon and Swiss digitec, where I bought my set.

i also wrote in the westion section of Digitec and Amazon describing the problem and asking for a solution.



Only when these folks loose business they will act, I'm afraid.


Go ahead, do write reviews at amazon & elsewhere.


I just wrote a message to Matthew Mcrae, desrbing the problem, which, imo, makes an alarm system pretty useless.


Maybe this will help.


Cheers from Engadin.

Thanks for the different perspective Engadin. I find it hard to believe that arlo does not know of this major flaw in their systems. I will continue to pay attention to this thread and continue to post asking for a resolution..., I

Giving kudos and waiting for some action is what this forum did for more than a year.


Nothing happened.


An alarm system without a perceivable alarm is ... not an alarm system but a sad joke.


Hopefully Arlo CEO Matthew McRea will agree and bring his team to action and a solution.


Mr McRea? 

I simply had enough of waiting and asking and manipulating my iPhone with different sounds through email notifications to fix the crappy alert arlo has.  I went and bought an android galaxy note 8.  Now some people are iPhone ride or die I get it. So was I I had iPhone since day 1.bit to make my life easier I switched and I love to be balebto hack my phone and do what I want with it

Like I've Commentwd before. Have you tried making a different email account just for arlo cams and manipulate the sound through your iOS with what ever alert you'd like on iPhone?  This is one way to do it. If not do like i did..... Go Android. I know it sucks to hear but I was iPhone since day one and I made the switch to a note 8.completly customizable

Someone posted if they can use their friends android phone and sign into their arlo and customize the sound and then sign back in using their iPhone.    No this will not work at all. Remember it's the phone not the internals.  Your friend will only be happy with a new alert

I agree with all of the post on this thread. Having a unique sound is a must. I have worked in IT FOR OVER 20 years this is not a big fix. Come on Netgear

I am hoping this will help some of you out until Netgear gets off their butt and adds this feature. You can download the app ifttt on your iphone from there you can use applets to notifiy you of arlo events. One of the applets is "If arlo detects motion call my phone. Once you set up that applet then the service will call you when motion is detected. You will need to set up you phone with the phone call service. Click the phone icon in the arlo applet to set this up. You can then add the number to your contacts and give it a custom ring tone and poof you have custom sounds to alert you if there is trouble. 

arlo call.png