Arlo Smart in Bermuda

[Shrubb441]

Bermuda is large market as every product is purchased from the US. Bring ability to purchase subscriptions for those who live in Bermuda. Currently have Arlo Ultra with less functionality than cheaper models. Completely backwards.

[Shrubb441]

I bought arlo ultra from the US but live in Bermuda. As a result I cannot subscribe to any smart plans NOR do I get the standard 7 days of cloud storage that the cheaper models get for free. So essentially those outside of registered countries get penalised for purchsing premier products. This needs to be changed ASAP. Either through homekit or arlo app. 

Very disappointing. Will tell everyone in Bermuda to not purchase Arlo until this is resolved. 

[vfleck]

I suggest allowing advanced object detection for use globally. Since this and many other good features are bundled with cloud storage, it is only available for a small selection of countries. I recommend is available as a separate cost from the cloud video recording and storage so this feature can be used anywhere in the world.

[CNisbett]

I need help with my base station, it's not turning on.