HomeKit Token reset

[jak0lantash]

Hello,

I'm trying to enable HomeKit and have no code underthe base. According to all the other messages here, I need a token reset. Can somebody help with that please?

[JamesC]

JeffKelso,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[rk9]

Hello, could I also get a HomeKit token reset. Thanks in advance!

[JamesC]

rk9,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Heyarms]

Hello

i also need my base station token reset to reconnect to home kit! Thanks!

[Heyarms]

^^ disregard… after a few resets and deleting the items a few times I got it to pair again 

[Kevin30376]

My HomeKit connection dropped with the newest base station update. How to do fix that?

[JamesC]

Kevin30376,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Kevin30376]

• It worked for a day then stopped working again. 

[Kevin30376]

Can I get another token reset? It was working then stopped again…

thanks

[JamesC]

Kevin30376,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Reid4854]

How do I request for a HomeKit token reset for myself?  I have the same issues as everyone in this thread.

[JamesC]

Reid4854,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[CoonsP]

Please reset the homekit token for both of my base stations. Thanks!

[JamesC]

CoonsP,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Reid4854]

I have reset my base station per the given instructions.  However, there is still no “HomeKit” option (step 4) under My Devices.  Is there anything else I can do?

[StephenB]

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@Reid4854 wrote:

I have reset my base station per the given instructions.  However, there is still no “HomeKit” option (step 4) under My Devices.  Is there anything else I can do?

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Are you looking in the base station settings?

[Reid4854]

yes, I am in my base station settings.  

 

[Michok]

Hi @JamesC,

can you send a reset token request to my station?

Model: VMB4000r3

Pro Base Station Three-LED VMB4000 

serial: 4RC3947FA0488

thanks

[azza20]

Hi @JamesC 

Please can you reset my HomeKit token for my Arlo base station?

Regards

Aaron

[StephenB]

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@Reid4854 wrote:

yes, I am in my base station settings.  

 

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What model base station do you have?

[JamesC]

Michok, azza20

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Reid4854]

I have the VMB4000r3.

firmware 1.21.1.0_4300_898b168

[azza20]

Hi @JamesC,

I’m still unable to setup HomeKit, it’s still showing as linked in the Arlo app to a previous HomeKit Home. 

[Xandervdw]

Can I please get my token reset also

[JamesC]

Reid4854, azza20, Xandervdw

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC