VMB4000r3 homekit fails with uncertified accessory error

[spatel9114]

I’ve set up my VMB4000 Base station with 1 Arlo Pro camera and 3 Arlo Essential cameras, and when I try and configure HomeKit on the base station, it gets stuck on the discovering step and won’t actually connect. Can I get some help?

[ShayneS]

Hi @deleonju @tgabtg @6Young

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[GelberHund]

Hello.

I’m having the same issue trying to connect to HomeKit. Can you please send me a new token?

Thanks

[ShayneS]

Hi @GelberHund

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[blahblah12345]

Hi JamesC, I am not able to connect to Homekit due to the "unauthorised" error described here by others. Please assist. Thank you.

[ShayneS]

Hi @blahblah12345

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[AllanSilkeborg]

Hi could you send me a reset token? Thanks

[blahblah12345]

Thanks, worked a charm 😀

[ShayneS]

@AllanSilkeborg

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[josiahplatt]

I don't see the option to "Add to Homekit" when I look at my base station in the Arlo app. 

If I start from the Homekit app, I see the basestation, but it asks for an 8-digit code, which I don't know and isn't on my base station.

[Lilsmear]

Cannot set up homekit.. despite multiple reboots and resets.. getting uncertified accessory

[6Young]

Several attempts to reboot and repair and try to setup more than a dozen times. It pairs but directly after it says searching for hubs and fails. Not from what Arlo tech tells me I have a bad Arlo baby camera after having it for a little over a year. Terrible. There has to be someone that can resolve it in some way. Maybe pay for a new one or something.

[BobATX]

Hello - I also need my HomeKit token reset. Thank you! 

[affaho]

Hi JamesC

Can you send me the reset token?

[ShayneS]

HI @Lilsmear @6Young 

@BobATX @BobATX

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[luclclement]

@ShayneS 

I have the same problem with my VMB4000r3 base station. It won’t find the device (it had worked previously but now not). 

Could you please send a new token to reset the condition?

Firmware:

[ShayneS]

@luclclement

I have reset your SmartHub's homekit token. Please reboot the SmartHub and try again.

[luclclement]

Thanks @ShayneS... Worked like a charm after the reset.

[Tommy_Schomburg]

Hello @ShayneS

I have the same problem connecting to HomeKit. Could you please send the token to my basestation.

Sincerly
Tommy

[ShayneS]

Hey @Tommy_Schomburg

I have reset your SmartHub, Please reboot & try again. 

[LA2021]

Help cannot add arlo to HomeKit despite multiple reboots as well as removing devices. Keep getting uncertified device through HomeKit

[Lilsmear]

Resolved. Thanks.

[ShayneS]

@LA2021

I have reset your SmartHub, Please reboot & try again. 

[tejuse]

Would you please send token my way. I am having the same issue.

Thanks,

Terry

[PhantomCloud]

Hi! Having similar issues, I'm stuck at "Discovering your device. Please Wait".

Please help.

[ShayneS]

Hi @tejuse @PhantomCloud

I have reset your SmartHub, Please reboot & try again.