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Solved! Go to Solution.
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Apple HomeKit
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I’m experiencing the same issue did all what the rest have done I bet it has to be with the token as well. If you could help me with that please.
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javierfalcon,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Arhigh,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Hi James,
I am having the same issue with my VMB5000r5 Ultra 2 base station. Can you please resend the token?
Thank you!
Terry
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Sonte_Cuco,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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James,
That worked great! Thank you so much!
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Nicksubs,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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May I request a reset token please. Thank You very much for the help.
-Mark
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MarkSA,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Thanks for your help James. I was able to connect.
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Hi,
I am having this same error, can I get a token pushed to my smart hub?
Thanks,
daryl
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Daryl-100,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Thank you. That worked great.
daryl
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Dear James,
I am having the same issue with my VMB4000r3. Can you please send me the token? tks.
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I James - i'm also having the same issue, please could you send the token to my device? thanks!
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Kauyau, Rhodesy
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Thanks
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Mtwilliams87,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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My base is a vmb4000r3
Thank you!
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Hey JamesC, is this still an issue? My VMB5000r5 (firmware version: 1.16.3.2_693_6cd3d19, no updates available) is giving me the same error when I try to connect to HomeKit. I submitted support request 41923674 yesterday but haven't received a response yet.