- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello all. Starting a few days ago, with the most recent update to the Arlo app, I am now receiving double notifications on all Moen detect cameras on my system. This has not been an issue before. I’ve been sure that all hardware is up to speed, in terms of firmware updates, and no new app updates available. Anybody have any ideas?
- Related Labels:
-
Arlo Mobile App
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@drdas Perfect, thank you for that info.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same problem here, I have 4 Arlo Ultra HD and also get double notifications.
IOS 18.1, Arlo App 5.05 (8508).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Me too. Still getting double notifications.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having this same issue with double notifications. Where I notice it most is when I switch my alerts on my app. For example when I switch from arm away activated to standby, I get two alerts.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have mine set to only people. I get double notifications with each one. Started about a month ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Does this symptom still occur with Arlo app version 5.0.2?
You can remove and reinstall the Arlo app if you do not see the update in the App store.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is continuing to occur for me on the most recent version of the app. It has been some time now (see my original post in this thread).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks. I did the update. I will let you know if there are any further issues.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This has been the case for me for literal years and I’ve just been dealing with. I have a door bell and two, now sometimes more, notifications for the same event. It’s actually maddening and I don’t know why I’ve put up with it for so long. Please let me know if there’s a fix. I’ll give you whatever app, device, or phone info you need!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi!!
App version 5.2.1 (8623)
iPhone 12 Pro Max
iOS version 17.6.1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have an apple phone and I just updated the Arlo app on my phone to the newest arlo version.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
everything double alerts me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Consider yourself lucky. I'm getting three notifications.
Arlo Pro 3, latest app, etc.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I may have a possible fix. I think these are the steps I followed:
In iOs Settings > Notifications > Arlo Secure
I turned off the Banners and then closed and restarted the Arlo Secure app.
Next I turned off Allow Notifications, closed the Arlo Secure app, turned on Allow Notifications, and restarted the Arlo Secure app. I now only receive one notification per activity.
Maybe only one step fixed things, but those are the steps I think I followed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had my doubts but I did try this. No luck. Still double notifications.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I thought it was better. But I just got a double. I had 2 pop up notifications but when I clicked on it there was only one. My suspicion is that one was for person which was right and one for motion. I have to say it is better but still happening.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'll give it a try. Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I even get double notifications when I change my camera status. I have mine set up for away, or home and when I switch it back and forth it alerts twice. It's so frustrating.
-
Arlo Mobile App
565 -
Arlo Pro 2
11 -
Arlo Smart
168 -
Before You Buy
974 -
Features
411 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,121 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,129