I'm trying to link my Google Home Assistant devices (Chromecast and Google Home Hub) to my 3 Arlo cameras. I was able to link my Arlo Account in the Google Home app, and the camera names show, but when you attempt to open a camera it says "Not Responding".
I've tried unlinking and relinking my Arlo Account multiple times and it still will not work.
Why won't this work?
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I have Arlo and Google Assistant linked, Arlo app and all cameras working properly but when trying to stream on Google Assistant, "camera offline" message is displayed. I have unlinked and relinked several times. Randomly the camera image did appear on my Google Home screen a few times but that seems to have stopped- zero success this week. Any help? Please?
Nice, Ive confirmed that works also. Whats interests me is lately im able to tell Google Assistant to stream the relevant camera on a chromecast device with no problems. So not sure why the difference in direct connect/stream within Google Home app.
Trying to stream Arlo Pro 2 cam through Google assistant. Cam recognized by the assistant, but not responding when triggered (tapping on the cam). Tried to enable the streaming by the app (working) and at the same time through Google assistant (still not working). Any suggestion how to solve this problem?
Some news, it is a Google problem, not Arlo. Google Home app/Google Nest is virtually worthless. Only a handful of things work on it and I have never seen a successful demo of the Google Home app, nor the Nest Hub successfully connecting to basically anything I own outside Andriod TV (Nvidia Shield) and Chromecast. I fail with my Honeywell thermostat, my Samsung Smarth devices (TVs, speakers, "SmartThings", hub), TP Link wifi smart sockets, and even Hue. The Arlo ecosystem is prone to lagging response times but this can only be blamed on Google.
Well, you are obviously so upset that you have forgotten that companies managing thousands of vendors may push updates that do in fact break the experience and that service agreements between companies may cease to be at any time for any reason. As a software engineer, I know all too well that things can be broken when software is updated so we have to rebuild, patch or rollback often in order to prevent outages. My point is that Google's service does not work with a lot of the things they claim to, and that it can be a current build version issue of the software.
When Netgear/Arlo made their software, at that time, it did work, so no, there was no misleading advertising at all.
We know they are working on a fix, but it actually works for some people so there is no false claim being made. However I do have a love/hate relationship with my 10 cam system. I work/contract long hours for a major tech giant, and I rely on Arlo to monitor my home. Given my skillset, I have some empathy for the Arlo team but I can also see myself getting lazy and wanting this to work as expected with Google Home. But never make an engineer frustrated, they'll go make something better for themselves.
So let's address Arlo specifically here as the services have been less than stellar.
- The Ultras were taken off the market for video being, let's politely say "terrible", then re-released. They are still not great.
- The Arlo app has major latency issues, but it works.
- The cameras get forgotten by the base station A LOT.
- The web app uses Flash which is being dropped by every reasonable browser.
- The speakers on the Ultras for two-way communication are pretty weak.
- The Ultras get mad if you don't use an approved charging brick.
- Proprietary Ultra charging cable.
- The fineprint exonerates them from system outages
Arlo does not publicly expose an API, but the Homebridge project has been successful in building Arlo hooks into their IoT apps even on an RPi, which I plan on trying shortly. I also poked around some repositories and it looks promising, maybe I'll build a Picroft-Mycroft device and make my own display drivers to be a more secure and privacy oriented home assistant. I am wondering if I circumvent the front end if I can get better streams, maybe write my own object recognition AI and response system to play through the speaker. Maybe a Jetson Nano to power it.
My biggest issue is the lack of communication from Arlo.... yes things go wrong, but you would expect some sort of feedback and status updates from Arlo. This is how companies set themselves apart.
This is a good product that is being let down by very poor service... It does not warrant the premium price.
And even if it was relevant it doesn’t change the fact Netgear are advertising the devices as supported and are very quiet when it comes to communicating on the issue. The Nest news came up within the past 6 months and these issues predate any changes to the Nest policies.
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