Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Too long image loading via HomeKit. Takes more than 10 seconds. What does it depend on?

Reply
Discussion stats
  • 1 Reply
  • ‎2020-03-16 05:56 AM
  • 2643 Views
  • 0 Likes
  • 2 In Conversation
EarlyWaff
Follower
Follower
‎2020-03-16 05:56 AM

How to solve the problem that loading the camera in the Home Kit takes more than 10 seconds? What does it depend on? I read the forum and realized that many have such a problem.

Labels:
0 Likes
Reply
Message 1 of 2
2,643
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2020-03-17 12:09 PM

Hi EarlyWaff,

 

What troubleshooting steps have you tried so far? Have you tried force closing the Home app and reboot your iOS device?

0 Likes
Reply
Message 2 of 2
2,609
Discussion stats
  • 1 Reply
  • ‎2020-03-16 05:56 AM
  • 2644 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.