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Solved! Go to Solution.
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Apple HomeKit
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Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support
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Can I get a reset token sent to my base station as well please?
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New token did not work. Got 'uncertified accessory" error.
Please advise.
thanks..
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I have reset your device again, please unplug your Smart Hub for 1 min then plug in & try again. If you receive the same error, Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support
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I have reset your devices, please unplug your base station for a few minutes then try again.
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Many thanks
John.
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Hi There,
I am also trying to add arlo to Homekit but the HomeKit option is not visible in the settings, can a reset token be sent to my base please (understanding that is resolving everyone's problem here)
Cheers
sv
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I'm having trouble trying to pair my VMB5000 base station to HomeKit. I'm getting a message that the ARLO equipment is "unsupported" and won't let me pair it with HomeKit. This issue is all over the forums and the rest of the internet, and the solution seems to be to have someone from Arlo push a new token to my hub. Would someone mind doing that for me please?
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Please can you send a reset token request as my Arlo can not longer connect to my homekit
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I would like to jump on the token reset bandwagon as well.