Homekit Reset Token

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

Can you send me another token reset request to my base station?  Thanks,

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

[Collin_carter]

Can you send me another token reset request to my base station?  Thanks,

[ShayneS]

@Zobby1

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Mocajr66]

Can you please reset my HomeKit token, thanks

[ShayneS]

@Mocajr66

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Mocajr66]

Thanks, works perfect

[sjl47]

I need a HomeKit token reset again!

Thanks, Scott

[ShayneS]

@sjl47

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Zachy85]

<p>Need a reset token again for my Arlo base station. Thanks!</p>

[ShayneS]

@Zachy85

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Roslan]

mine stuck again. kindly reset please, this is like the 5th or 6th time already. is there any more permanent solution in place?

[ShayneS]

@Roslan

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again. I have requested some info regarding the need for multiple resets. 

Thank you

[tqalexander]

I moved my basestation to another room and it jumped onto a second network in my home.  When I moved it back to the correct network the basestation no longer works with homekit.  I attempted to remove and re-add it to homekit and now I'm in the same boat as the rest of this thread.  Can I get a token reset, please?

In addition, is this need for a token documented anywhere?  It seems odd that the only place I see how to resolve this issue is in a series of forum posts where moderators are posting the same "I reset your token" message over and over.  Is this strictly something that must be addressed by someone from Arlo or is there another means to reset the token?

[ShayneS]

@tqalexander

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[chadnelson]

May I please have a token reset?

[ShayneS]

@chadnelson

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[ccm18]

Could you reset token please?

[ShayneS]

@ccm18

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you