Homekit Reset Token

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

Can you send me another token reset request to my base station?  Thanks,

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

[Collin_carter]

Can you send me another token reset request to my base station?  Thanks,

[Mocajr66]

Can you please send rest token to my base station?

[adelcayre-pals]

Hi, I just purchased and installed a new base station (with another account) in Spain.

Same issue than in France/Paris, I am unable to add it to my Home in HomeKit.

Could you please reset the token of the VM5000 linked to this email address/account please ?

Thanks a lot

[Dieppy89]

I need my HomeKit token reset please

[ShayneS]

@Dieppy89 

@adelcayre-pals

@Mocajr66

I have reset your tokens, please reboot your Base Station and try again. 

[KrasavchiK]

SORRY!

BUT... CAN YOU HELP ME TOO?

I CAN'T CONNECT MY ARLO CAMERAS TO APLPE HOMEKIT

[Pdog439]

Same. It’s a never ending problem. Every few weeks for me. Please reset me (again!) too.

[ShayneS]

@Pdog439 @KrasavchiK

I have reset your tokens, please reboot your Base Station and try again. 

[Dieppy89]

Please reset my token again. It keeps stuck on “discovering your Device…”

[Blah37]

Can you also send me a reset token? Haven’t been able to setup HomeKit with my Arlo pro 2 since the feature came out!

[msjeremyc]

It seems that I need the token reset as well. Please include me in the next batch.

Thank you,

msjeremyc

[ShayneS]

@Dieppy89 @Blah37 @msjeremyc

I have reset your tokens, please reboot your Base Station and try again. If you are having an issue still, please make sure you have the latest version of the Arlo mobile app. You can also try removing and reinstalling the app. 

[Pdog439]

HomeKit isn’t even an option in my Arlo app anymore. It’s gone.

[ShayneS]

@Pdog439

You can try removing & reinstalling the app. These are the compatible base station/Smart Hubs How do I connect my Arlo camera to Apple HomeKit?

[Pdog439]

You may be missing the issue. I’ve used the same app, base station, etc. for a long time. HomeKit worked fine. Out of nowhere, HomeKit is no longer in the app to setup.

Reinstalling the app and resetting the base station do not work.

How can HomeKit disappear from the app? Was it removed in a recent update?

[ShayneS]

@Pdog439

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

[itsme77]

Can someone please reset my homekit token for Base station 5GN59A7GA0065

[chaanx]

Hi, could you please send me a Homekit reset token as well?

Thank you!

[ShayneS]

@itsme77   @chaanx

I have reset your tokens, please reboot your Base Station and try again. 

[Mocajr66]

Please can you reset my token again.

[ShayneS]

Hi @Mocajr66

I have reset your tokens, please reboot your Base Station and try again. 

[Mocajr66]

Thanks working great

[JJB163]

Experiencing the same issue with establishing a HomeKit connection. Latest app & firmware installed; need a token reset please.

[ShayneS]

Hi @JJB163

I have reset your tokens, please reboot your Base Station and try again. 

[staring07]

Can you please reset my token as well.

[ElsDeCorte]

My HomePod Mini's stopped chiming ... can you please send a reset token?

Thanks,

Els