Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit Token reset

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jak0lantash
Mentor
Mentor

Hello,

I'm trying to enable HomeKit and have no code underthe base. According to all the other messages here, I need a token reset. Can somebody help with that please?

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Former NETGEAR Employee.
Disclaimer: Views and opinions expressed here are my own.
160 REPLIES 160
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

robinsonlee
Aspirant
Aspirant

Nothing has happened. It sits and spins on Devices Found and never finds my base station. 

robinsonlee
Aspirant
Aspirant

I’ve got it sorted cheers

ting-fu
Aspirant
Aspirant

Hi

 

I need token reset.

SN:4R058270A40C9

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184

Mul51
Aspirant
Aspirant

Hi I’m trying to set up HomeKit for my cameras and require a token reset for my hub. Can anyone help with this please ?

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

Inphinitizeit
Aspirant
Aspirant

Hello, can you please perform a token reset on my base as well. 

 

Thank you.

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

Disciple94
Aspirant
Aspirant

Could I please have a token reset as well?

BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me the email address that is associated with the Arlo account. You send a dm by clicking on the envelope icon on the top right of the forum page.