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I had HomeKit set up but then removed it because I was reorganizing things. Now when I try to add my base station again the app just gets stuck on "Discovering your device. Please wait." I saw this posted elsewhere for a different hub and support sent a token reset request which seemed to resolve the issue for others. Is that what I need here?
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I’m having the same issue where I’m stuck at discovery. Can I get a reset token, please?
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Hi Markj9 and randywei,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
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Thank you, Jessica! That reset token did the trick!
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Hi,
Can I get a reset token sent to my hub so I can reintegrate with HomeKit?
Thanks,
Rob
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Thank you.
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Having the same problem. Can you send a token reset to my 4500?
Thanks
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@JessicaP I am having the same issue as the user in this thread
Can you please also do a token reset for me?
Thanks!
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Got it working now, please DO NOT send a reset token to my based, thank you
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Hi rcordeau, gminors, GeorgeId, and yshah80,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
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Hi TigerArloStatio,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
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My HomeKit setup wasn’t functioning so I removed my Arlo and now it can’t be detected any longer.
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Hi @Retired_Member,
Sorry that I missed you. I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
Hey @andrew_g12,
I'm unable to send you a token reset request due to your Base Station showing offline. Please make sure your Base Station is online and let me know.
Hi @Veloman518,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
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Could I get a token resent to my base station? I saw that fixes this same issue I am having from you all's end? Thanks!
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Hi cguerrero125,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
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Can I get a reset token sent to my hub so I can reintegrate with HomeKit?
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Thank you.
My Setup: Linksys MX10 on Frontier FIOS 500/500.
Also experienced with AT&T Fiber & Charter Cable