Arlo|Smart Home Security|Wireless HD Security Cameras
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Apple HomeKit Token reset

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creekside6918
Aspirant
Aspirant

Can I get an token reset for the two SmartHubs associated with this accounts email address?

317 REPLIES 317
ShaneMS
Aspirant
Aspirant

Hi! i’ve been having problem discovering/connecting Arlo Pro/VMB4000r3 to Homekit as well. Would you also please reset my token, if that’s possible? I just requested on 9-3-2022 and it worked fine for two weeks. 

Dcl01
Aspirant
Aspirant

How can I get token reset for my hub?

JamesC
Community Manager
Community Manager

ShaneMS,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Retired_Member
Not applicable

Can I get a homekit token sent to my VMB4000r3 base station please. Thanks

jupiterfish
Guide
Guide

ios16 took away access please send a reset token to my hub......any idea when we can do this ourselves?

ziplobob004
Aspirant
Aspirant

Hi could you also do this for me? Having the same issue.

JamesC
Community Manager
Community Manager

Piccacircus, jupiterfish, ziplobob004

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

ranaakel
Aspirant
Aspirant

hello, can i also get a token reset? i'm not able to add my camera to HomeKit?

thanks!

 

JamesC
Community Manager
Community Manager

ranaakel,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

wingy3181
Aspirant
Aspirant

Could I also get my homekit token reset as well?

Thanks

Nanab702
Aspirant
Aspirant

Can I get a token reset for the SmartHub associated with this accounts email address?

JamesC
Community Manager
Community Manager

wingy3181, Nanab702

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

LBosson
Aspirant
Aspirant

Never mind. I'm good. 

Johanpeter
Aspirant
Aspirant

Please send me a HomeKit token reset. 
Sincerely Johan

Mikes_arlo
Aspirant
Aspirant

I am having problems connecting my VMB4000r3 base and need a token reset also.

Mikes_arlo
Aspirant
Aspirant

I am having the same issue. Can you send a reset to my base station also? It’s a model VMB4000r3. 

JamesC
Community Manager
Community Manager

Johanpeter, Mikes_arlo

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Mikes_arlo
Aspirant
Aspirant

Thank you sir. It is working now.

Mocajr66
Aspirant
Aspirant

Please send me a HomeKit token reset.

JamesC
Community Manager
Community Manager

Mocajr66,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Mocajr66
Aspirant
Aspirant

Thank you, works perfect

JKASHCROFT
Aspirant
Aspirant

Hi James,

 

can I get a token please

 

7CD99654-421F-497E-8A39-1AE3AAE30DCE.png

JamesC
Community Manager
Community Manager

JKASHCROFT,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Roslan
Aspirant
Aspirant

i need a reset token (again, this is my 5th time!!!)

 

will there be any more strategic solution for this? this is so frustrating 

JamesC
Community Manager
Community Manager

Roslan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC