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This issue has been resolved with the latest version of iOS. Please download and install iOS 12.1.
JamesC
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Just the last few months I noticed that when using the app I cannot play the videos in my library. So to be more specific, when my camera records video it shows up in my library. The screen shows a “play“ icon but when I press play the frame stays frozen on one shot even though the video tracking bar is moving. Any idea how to fix this? I am using the app on my iphoneX with the latest updates.
Model: VMC3030 | Arlo Wire-Free Camera
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I updated my iOS this morning and my videos are now working on my iPhone Max. Just a heads up to all those who have been having issues
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