Arlo Base Station VMB4000

[Loopie]

New VMB4000 base station. When I try to add it in the app or using the web, nothing shows up after the search. The lights on the base station are as follows:

Power - solid green

Internet - solid green

Camera(s) - solid amber

I think it may be bad. The camera light shouldn't be solid amber with no cameras added, should it? Any ideas?

Lou

[BrookeN]

It appears that your hardware may be defective. We ask that you reach out to support for more information. You can get to support by going  within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing. If by chance you do not have a subscription and are unable to reach out to support please send me a dm and I will create a ticket for you. You send a dm by clicking on the envelope icon on the top right of the forum page.

[Seany93]

Base Station is Arlo VMB 4000

[AlfatelHN]

No conecta a internet, cable y reuter estan buenos.

Quiero reset defabrica, pero no lo logro.

Presiono boton de reset por 10 segundos, 30 segundos, pero no se reset.

Luz sigue en ambar y no te toma direccion IP.

Que mas puedo hacer?

[DannyBearAgain]

Does the base station have green, green, solid Amber LEDs, if so the base has been successfully factory reset and is ready to be claimed.

If the base station was not previously removed from the owners account then arlo will not let you import it again.