- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo app is causing my iPhone XS Max to crash
Crashing after restarting iPhone XS max, uninstalling re-installing application, on WiFI or cellular. Triggered with live video and even web app video never loads.
Where is the live service update feed or ticket feed for us to see the timeline to a fix or the progress towards a fix? More clear communication would be great.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
The new app for iPhone is freezing on the Max phone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Live fee freeze on iPhone X
I actually called them. It is a problem with their APP update and they hope to have it fixed by next week. Thank you
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Pro 2 latest update is bricking my iPhone
I did download the Apple beta a little while ago and the Arlo app now works just fine as it did. I agree with other posters that people shouldn't have to do that to get a product they paid good money for to work properly with advertised compatible operating systems. I just wanted to pass along that the Apple iOS beta did fix my issue.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Arlo Pro - will no longer communicate with Samsung phones
Arlo Pro no longer works with Samsung phones. Worked fine for a month. Continues to work fine with Toshiba PC and Toshiba tablet.
Did receive a message on phone that motion is dectected, but when I go to the app.it states, 'Arlo keeps stopping". This is the same message that I receive no both of our Samsung Galaxy J3 phones.
Tried reinstalling Arlo app. no help.
How can I get alerts and videos again on my phones?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Pro 2 latest update is bricking my iPhone
Just a warning if you go with the apple beta software , I did this to fix an issue with call dropouts , if apple release the official version you need to wipe out your iphone and start again I.e restore from backup which can literally take hours as all the apps have to download again , in my case I have over 200 apps , so I would rather wait for the offical version thank go through this hassle
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: The new app for iPhone is freezing on the Max phone
The answer poated by Arlo "You have to sign up for Apple’s public beta program and download/install 12.1.1" is unacceptable. If WE don't want to go into a beta project, you should fix your app NOW please.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Live view freezes iPhone XS Max on Arlo app 2.6.2
Very annoying, since I am out of the country and want to use it for the purpose built. Not sure what to do. Ideas to fix it are highly appreciated.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Latest Arlo App and iPhone XS Max
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Latest Arlo App and iPhone XS Max
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Arlo Pro error arlo stopped working
Can't open Arlo app on Samsung J7, error message says Arlo has stopped working, Arlo keeps stopping. Is this a phone problem or a Arlo problem?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Pro - will no longer communicate with Samsung phones
I've read that there's an issue with the Arlo app crashing on certain phones. My Samsung S8 running android 8 works fine, but I'm also still running the older version of the arlo app. I read Arlo is aware and looking into it.
You can wait for the fix to come out, or for android, you can install an older version of the Arlo app. Search google or bing on how to install older app versions.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Pro - will no longer communicate with Samsung phones
Works just fine with my Samsung J7 phone ? Need more details on whats not working ?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Live view freezes iPhone XS Max on Arlo app 2.6.2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Live view freezes iPhone XS Max on Arlo app 2.6.2
Yes it’s just unacceptable that Netgear does not take responsibility for the problem and will most likely blame their lack of proper testing on apple.
However, if you just want the app to work then upgrade to the public beta. Takes about one minute to sign up with apple. Painless, quick and it works.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Pro 2 latest update is bricking my iPhone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: ARLO Pro/Pro 2 iOS and Android Apps video Feed Issues :- Iphone XS Max Arlo App 2.6.2 on IOS12.1
As soon as the Arlo Baby monitor connects with sound it locks up everything and you have to wait for almost 5 minutes before the app will restart.
Even from the app ratings they won’t post my problem because it is BS and is broken.
Tech support is nonexistent and they push you off to a community where everyone just shows the same thing and still no one from Netgear will do anything about it.
Also great quality control on the product managers thought processes. Let’s push out a broken update on thanksgiving day and that way we don’t have to respond for a week........brilliant!!!! Give that man a raise!!!!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Arlo Baby - iOS 2.6.2 is BROKEN/UNUSABLE
As soon as the Arlo Baby monitor connects with sound it locks up everything and you have to wait for almost 5 minutes before the app will restart.
Even from the app ratings they won’t post my problem because it is BS and is broken.
Tech support is nonexistent and they push you off to a community where everyone just shows the same thing and still no one from Netgear will do anything about it.
Also great quality control on the product managers thought processes. Let’s push out a broken update on thanksgiving day and that way we don’t have to respond for a week........brilliant!!!! Give that man a raise!!!!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: 2.6.2 is broken
I'm glad it's not just me. I'm having the exactly the same issue. No problems on iPhone X and iPad 10.5" Pro but every time I try to view live video, the app is very slow, locks or caused phone to crash completely!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: 2.6.2 is broken
Doubt it is a phone issue it is a Netgear issue and they don’t get back to you as usual.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: The new app for iPhone is freezing on the Max phone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
IOS Arlo app keeps crashing
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: IOS Arlo app keeps crashing
it's a known issue, they are fixing soon
Morse is faster than texting!
--------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content