Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR

The Arlo Community

Learn, explore, ask questions, and connect with our community of customers and experts.

Top Contributors
Caught on Arlo Video Contest
Share Video

Share Your Video!
Caught something cool on Arlo? Share it with the Arlo Community.

Post a video
Reply
Initiate

Re: Arlo App: Geofencing Enabled Notification

Following for same issue.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 26 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

Same issue on Galaxy S8 only send to be a thing in the latest build release (1/7/19)

Android 8.0.0
Arlo App: 2.7.0_23403
Message 27 of 100

Re: Arlo App: Geofencing Enabled Notification

Same issue here after most recent update.

Samsung S8 Android version 8.0.0
Arlo 2.7.0

Screenshot of notification attached. If you swipe, it only offers the option for settings, where you can completely turn off all notifications. Not what you want to do with security cameras
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 28 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

Same thing here. Persistent geofencing notification that can't be swiped away.
Today I started receiving motion alerts that I also can't swipe away.

Galaxy S9
Message 29 of 100
Tutor

Re: Arlo App: Geofencing Enabled Notification

Same thing here. s8+

thanks for help

Message 30 of 100
Highlighted
Initiate

Re: Arlo App: Geofencing Enabled Notification

Following, same issue
Message 31 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

Same issues here also..
Message 32 of 100
Star

Re: Arlo App: Geofencing Enabled Notification

Has anyone seen this the notification go away yet? I still have it all the time and still unable to swipe it away. In a way I'm almost scared to mess with it too much because my system is finally working as desired (finally getting alerts for arm/home when on geofence) and everything else appears to be working. Just hate that I have this up on my phone all the time.

Message 33 of 100
Arlo Moderator

Re: Arlo App: Geofencing Enabled Notification

Hi everyone,

 

Our development team is aware with some users are unable to remove the notification when "Geofencing is Enabled" on the Arlo Android app and is currently investigating the issue. We appreciate your patience and understanding and will update the community once we hear more information.

Message 34 of 100
VRF Aspirant
Aspirant

Re: Arlo App: Geofencing Enabled Notification

Unfortunatley this isn't a problem on my iPhone. You can idividualy swipe and clear those geofencing notifications away. How does Android handle them - bulk ?

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 35 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

You can individually dismiss various notifications from a single app in Android, but the issue here is this particular geofencing notification is persistent, meaning you cannot swipe it away this style of notification is unique and rare in Android, I only use it for apps like media players and that's about it.

For Arlo, this is an issue if you are particular about keeping notifications clean, like I am, as I now constantly have an Arlo notification sitting in my top notification bar. My desired outcome is an icon of Arlo in my top notification bar means I need to go look at something. The only way to achieve this is by disabling geofencing.

Thank you for pursuing this bug fix! It's seemingly affecting many Android models.

Pixel 2 XL
Android 9
Model: VMB3000 | Arlo Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 36 of 100
Apprentice

Re: Arlo App: Geofencing Enabled Notification

Same on my S8 - following..

Message 37 of 100

Re: Arlo App: Geofencing Enabled Notification

Same problem. Wasting time just like everyone else here. QA your stuff......
Message 38 of 100
Star

"Arlo - Geofencing in Enabled" in notification bar all the time

This is always in the notification bar and cannot be removed.  Quite annoying, only started after the latest update.

 

Also, when I enter/exit the geofencing zone, I get no notification of Arlo arming or disarming.  However if I have the app open, it does let me know that Arlo has armed/disarmed.  So if I want it to let me know, I have to drive away from my home with the app open to get the notification.  Quite annoying!

 

Anyone else?

Model: VMC3030 | Arlo Wire-Free Camera
Message 39 of 100
Tutor

Re: Arlo App: Geofencing Enabled Notification

Same issue here. Pixel 3 XL, Android Pie.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 40 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

Following as well. Persistent "Geofencing is enabled" notification popped up this morning after rebooting my Pixel 2 XL running Android 9 with the Google Pixel January 2019 security update (PQ1A.20190105.004). Arlo app was also updated to 2.7.0_23403 last night. One or the other is now causing this issue.

Message 41 of 100
Aspirant

Geofencing alert in arlo app

Experience a problem on android 9 (pie). With the notification from the app. Notification on geofencing are active all time and cannot be acknowledged as you can with notification from your cameras. Meaning you have a mark on your app icon all the time that do not dissappear. Came with the android update, no problem with ver 8
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 42 of 100
Initiate

Re: Arlo App: Geofencing Enabled Notification

Same, following.

Pixel 3
Message 43 of 100
Tutor

Re: Arlo App: Geofencing Enabled Notification

same issue. Galaxy s8+

Android 8.0.0

Arlo App version 2.7.0_23403

Message 44 of 100
Initiate

Re: Arlo Pro 2

Note 9
Android 8.1
Arlo geofencing enabled notification is pinned. Cannot swipe away. Every time I look at phone I see arlo notification icon and think there's a security issue at home. Poor software.
Message 45 of 100

Re: Arlo App: Geofencing Enabled Notification

Same issue. Samsung s9+ and newest Arlo app version.
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 46 of 100
Aspirant

Re: Arlo Pro 2

Same problem with a notification "Geofencing is enabled" that cannot be cleared. Galaxy S9+ Android 9.0
Message 47 of 100
Tutor

Re: Arlo App: Geofencing Enabled Notification

Same issue on a Pixel 3. Following for updates.
Model: VMC3040 | Arlo-Q HD with Audio
Message 48 of 100
Initiate

Re: Arlo Pro 2

Same issue for me. Why is something so visible, so hard to get right. I'm forced to disable notifications to fix this. Arlo team - please have a automated check for notification bugs like this. :-(
Message 49 of 100
Initiate

Geofencing is enabled

Why is the message "Geofencing is enabled" sticked in the task bar and there is no way to erase the message until it is disabled? It happens from the last update v. 2.7.0_23403 and in every single device
Message 50 of 100