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Solved! Go to Solution.
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Mine started working yesterday. I had to unlink and relink the Arlo account to Smartthings. I also had to redo the smartlighting automations in Smartthings.
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Thank you for providing your feedback, I have notified the Development team & we are working on a release for early next week. I will be sure to update you as soon as I hear more!
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Thank you for your patience while we worked to resolve this issue. The issue with the Arlo SmartThings integration and not receiving alerts should now be resolved. You do not need to relink your devices, you should now be receiving your automation alerts.
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I am not a programmer either. Has anyone considered not linking Arlo to ST and installing a standalone Z-wave based motion sensor in the same area as the camera to handle ST automation? Leave the video to Arlo, if that's all it is capable of.
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Received this evening, posting for those who may not have gotten.
“We apologize for the inconvenience. Please be informed that engineering is working on the fast track release for the fix. It was supposed to be released last week but it was rolled back due to some issues.
It would be released within the week but we are waiting to hear more from engineering and will provide an update.”
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Still no motion or battery updates for any of my Arlo cameras in SmartThings.
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Works for me now, I had to remove and reconnect Arlo
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Day 2: Still working this morning. No resets or re-links and or re-anything. Just working as it did for years. Here's hoping it continues!
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Mine started working yesterday. I had to unlink and relink the Arlo account to Smartthings. I also had to redo the smartlighting automations in Smartthings.