Homekit

[Ludvig]

Hi,

Have problems to connect my Arlo to Apple Homekit.

I see that Arlo can remote restet so I get an new token. How do I requset this? 

[Fdandria]

I also need a new token as HomeKit integration no longer works.  Thanks in advance

[JamesC]

Kinglaserface, Fdandria

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

If you're still experiencing an issue, you may need to factory reset and re-onboard your base station and try again.

JamesC

[rickrqdtke]

Please send me a reset token as well. I cannot discover my devices after resetting my hub

[JamesC]

rickrqdtke,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Tom_k]

Hi,

appreciate a new token as I can also not get the connection to homekit working.

many thanks, TK

[TeraByte25]

Hi, please send me a new token. HomeKit stopped working again ..

[ayepedrito]

My Arlo cameras stopped working on Apple Homekit today and I tried removing and re-adding them to Homekit but I get stuck on the screen “Please wait discovering your device” I’ve read a few other posts that a token reset/reboot should do the trick. Can someone help me? Thanks

Pro Base Station Single-LED VMB4500 

[JamesC]

Tom_k, TeraByte25, ayepedrito

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[WilPrive]

Hello James,

I have the same problem. Can’t find homekit. Can you reset my token please?

Have tried resetting basestation.
Have the latest uppdate.
All units connected to same wifi.
Basestation vbm4000r3.

Best regards

[JamesC]

WilPrive,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[JamesC]

KiviPrime,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Fizzmaster]

Hello James,

Could I get a reset for my "Upstairs Base Station"? I have two and the one downstairs is working get, but the upstairs one isn't working. 

Serial number ends in: 36B6

Thank you.

[JamesC]

Fizzmaster,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Okinawakoo]

Hi James. I Aro Pro set (with VMB4000R3 hub) is also unable to be discovered by Homekit recently (it keeps searching). Please also send a token reset request, many thanks !

[Fizzmaster]

Thank you. It's working as expected now.

[JamesC]

Okinawakoo,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[billschultz]

Can I please get a token reset. I have been unable to get Homekit to see my base station lately. 

Thank you,

Bill

[kstrike155]

Can I please have my HomeKit token reset? I can't get past the "Discovering your device." screen and I think it's because I removed my system from HomeKit ages ago.

[Njlindhardt]

Hi,

I also need a token reset or something, having issues connecting to HomeKit

[JamesC]

billschultz, kstrike155, Njlindhardt

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Adub48]

Hi, 

I am having the same issues and cant connect. Can I please have a reset on all my devices please @JamesC 

[JamesC]

Adub48,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Sam-CH]

Hello, can I also please get a token reset? I’ve tried all the normal steps and they have not worked.  Thank you!

[JamesC]

Sam-CH,

Please reach out to me in a private message with the email address you use for your Arlo account.

JamesC

[RoadHazard]

Sign me up for one of those magical token resets, too, please. My VMB4000 no longer connects to HomeKit. 

Let me know if you need S/N, MAC, or other details.