Homekit

[Ludvig]

Hi,

Have problems to connect my Arlo to Apple Homekit.

I see that Arlo can remote restet so I get an new token. How do I requset this? 

[JamesC]

terri913,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

hdnarlo2022,

Please private message me the email address associated with your Arlo account and I will send you a token reset.

JamesC

[terri913]

JamesC, thank you sooo much!! That was pretty frustrating!

[Pdherring]

Hi James. 

could you please issue a token reset to my base station too. I had some HomeKit issues and removed the bridge and now I can’t re-add. Thanks

[JamesC]

Pdherring,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[rudeman]

I need a token reset for the Apple HomeKit.  Thanks in advance.   Rudy. 

[rudeman]

I need token reset I believe in order to connect my Arlo 4 Pro cameras and base station to Apple Home app.  Let me know what additional information if needed.  Appreciate it. Thanks 

[rudeman]

My email is 

[JamesC]

rudeman,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[KryptoNinja]

Hi,

I also need a token reset, having issues connecting to HomeKit with my Arlo VMB4500.

Thanks in advance!

[A3plew]

My Arlo vmb4540 is just stuck on discovering devices In HomeKit section.

[JamesC]

KryptoNinja, A3plew

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[BryBar]

Can you add me to the list needing a token reset? 🙂 

[ShayneS]

@BryBar

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Ken_F]

Hi Shayne/ moderator,

Could you please reset my Homekit token as well?

Was previously able to connect to homekit until I reset my router this afternoon. Have since tried power cycling, resetting the base station to no avail. Keeps getting stuck at “discovering your device, please wait” and nothing comes up.

Would appreciate your help!

[A3plew]

I need a token reset please

[JamesC]

Ken_F, A3plew

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Ken_F]

Thanks JamesC. I have rebooted the base station and restarted the app as advised but am still stuck at the “discovering your device, please wait” page. My base station still does not reappear. 

Would really appreciate your help as this is quite frustrating!

[Ken_F]

Ok at long last my base station reappeared as an iption and I was able to add my basestation to homekit.

However when I open homekit, all 4 of my Arlo cameras get a “no response” error message. They work fine via the Arlo app though. My other Meross and Akara devices are working normally via homekit.

@JamesC would really appreciate your help here!

[mrnqoe]

My base station does not connect to HomeKit. It seems I too will require a token reset?

[JamesC]

mrnqoe,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[samerineni]

Hi James, can you please reset my token. ? I'm having issues, it’s stuck discovering devices 

[Dcl01]

Hi! Can I get a token reset for my hub as well?
thanks 

[JamesC]

Dcl01,

Are you able to post the serial number for your base station/smarthub so I can send the reset?

JamesC

[jprzy]

@JamesC I’m unable to add my hub to HomeKit. When I attempt through the Home app, I encounter this screen. I’m hoping if you reset my token in will get things working. John

 

[Dcl01]

4R05827YA068E

Thank you.