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I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
hdnarlo2022,
Please private message me the email address associated with your Arlo account and I will send you a token reset.
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
I need token reset I believe in order to connect my Arlo 4 Pro cameras and base station to Apple Home app. Let me know what additional information if needed. Appreciate it. Thanks
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
Was previously able to connect to homekit until I reset my router this afternoon. Have since tried power cycling, resetting the base station to no avail. Keeps getting stuck at “discovering your device, please wait” and nothing comes up.
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
Thanks JamesC. I have rebooted the base station and restarted the app as advised but am still stuck at the “discovering your device, please wait” page. My base station still does not reappear.
Would really appreciate your help as this is quite frustrating!
Ok at long last my base station reappeared as an iption and I was able to add my basestation to homekit.
However when I open homekit, all 4 of my Arlo cameras get a “no response” error message. They work fine via the Arlo app though. My other Meross and Akara devices are working normally via homekit.
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
@JamesC I’m unable to add my hub to HomeKit. When I attempt through the Home app, I encounter this screen. I’m hoping if you reset my token in will get things working. John
