Homekit Reset Token

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

Can you send me another token reset request to my base station?  Thanks,

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

[Collin_carter]

Can you send me another token reset request to my base station?  Thanks,

[ShayneS]

@Dipen26

I have reset your token, please reboot your base station and try again.

[dotfortun3]

Can you reset my HomeKit token please?

[ShayneS]

Hi @dotfortun3

I have reset your tokens, please reboot your base station/camera and try again.

[sjl47]

I'm unable to setup HomeKit after it stopped working on my iOS and Mac devices.

When I go to setup in the Arlo app, it spins forever on the "Discovering your device" page. I've rebooted the Arlo base station and also rebooted my iPhone where I'm trying to set it up.

Apparently there's some sort of HomeKit token that you can reset for me?

Thanks,
Scott

[ShayneS]

Hi @sjl47

I have reset your tokens, please reboot your base station/camera and try again.

[sjl47]

That fixed it - thanks!!!

Scott

[misteryee]

Hi @ShayneS,

Could you please reset my HomeKit token? I am having the same issue where the Arlo app doesn't go past the searching for devices screen while attempting to setup HomeKit.

Thanks!

[ShayneS]

Hi @misteryee

I have reset your token, please reboot your base station and try again.

[SSgtMike]

Good evening,

Just like everyone else with Arlo Pro 2, I am trying to setup HomeKit and need a token reset.

Many thanks,

Mike

[ShayneS]

HI @SSgtMike

I have reset your token, please reboot your base station and try again.

[Roslan]

I am having the same issue. Appreciate if you can trigger a reset token. Thank you.

[Bighouse]

Mine were working, but now they no longer work in Homekit, though they were fixed by a toke reset many weeks ago. This is a very, very bad way to try to remedy this. I'm seriously going to get rid of all my Arlo equipment if it's not dependable and the token reset has to happen every few weeks.

[kcrum]

I also need a token reset. Thank you.

[ShayneS]

@kcrum @Bighouse @Roslan

I have reset your tokens, please reboot your Base Station/Smart Hub and try again

Thanks

[Micke_se]

Hi,

Here’s another one that need help with token reset… please…

[ShayneS]

@Micke_se

I have reset your token, please reboot your Base Station/Smart Hub and try again

[AjayPrabhakaran]

Hi,

Sorry to hijack this thread, could you send me as well a token reset request.

Rgds, Ajay

[DK63]

Hi,

Can I also get a token reset.  Looks like I have the same issue.

Thank you.

[ShayneS]

Hi @DK63 @AjayPrabhakaran

I have reset your tokens, please reboot your Base Station/Smart Hub and try again.

[dotfortun3]

Could I get my token reset please?

[SoJurn]

Could you please send a reset token to my BaseStation (VMB4000) as well? I'm having this same issue.

Discovering your device. Please wait.

[Retired_Member]

I'm jumping on with requesting a Token Reset for my device so I can get it setup with HomeKit as I'm also sitting on the waiting for the device to be discovered.

[ShayneS]

@Retired_Member @dotfortun3 @SoJurn 

I have reset your tokens, please reboot your Base Station/Smart Hub and try again.

[SoJurn]

I’m still having the same problem. Followed instructions provided above. Any more tips?

[kritch83]

I need a reset too please.  Stuck on discovering devices.