Homekit Reset Token

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

Can you send me another token reset request to my base station?  Thanks,

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

[Collin_carter]

Can you send me another token reset request to my base station?  Thanks,

[RockyB_vl]

Hi,
Please send a token reset. Thanks

Is this issue ever going to be resolved? This will be the 4th token requested this year.

[hedgie]

Hi, can I please get a reset token sent too, having the same issue.

[ShayneS]

@RockyB_vl @hedgie

I have reset your tokens. Pease reboot your base station and test again.

Thanks

[livstrong]

Could I please request a reset token as well?

[ShayneS]

@livstrong

I have reset your tokens. Pease reboot your base station and test again.

[livstrong]

well first time dint work could you  token reset it again

[ShayneS]

@livstrong

I have reset your token again. Pease reboot your base station and test again. if this doesn't help, Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[livstrong]

so after new app upgrade im now stuck on requesting Homekit info would token have to be reset again

[ShayneS]

@livstrong

Oh no, I reset them again for you.

[misbehvn]

3 cameras and base station work fine , but having issue connecting to HomeKit..

thinking I need a token reset…

Firmware. 1.16.6.1_3760_9330458

[ShayneS]

Hi @misbehvn

I have reset your tokens. Pease reboot your base station and test again.

[misbehvn]

Afternoon Shayne, thanks for the reset, still the same.

[ShayneS]

@misbehvn

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[Naim1]

Hi,
I really need a reset token. Please help.

Thank you

[Dipen26]

Can you also send me reset token, because I cannot add cams to HomeKit. Thank you

[smacman]

Can I please get a reset token sent to my base station to resolve HomeKit issue.

[Thompsonjd85]

I need my base station’s homekit token reset please!!!

[ShayneS]

We are aware of an issue with resetting HomeKit tokens & getting stuck on a "Requesting Homekit info" screen. The Arlo development team is investigating this issue & we will provide an update as soon as possible. 

[Naim1]

Hi, don’t want to be the bad guy but this problem has been for over 1-2 years. There is no interest in finding a solution now, the interest is that the Arlo team HAS a solution. Provide and skip the time wining promis.

[iacvlvs]

I'm have the same HomeKit problem as everyone else. May I also have a Token Reset, please?

[Thaile]

I am a first time purchaser and the only reason I bought this is because it works with HomeKit. I would like my token reset. I am have the issue of it being stuck on getting HomeKit info right out of the box. Any help would be greatly appreciated thank you.

[Pdog439]

What a huge CF. Please reset my token, too, or whatever makes my cameras work in HomeKit again. This sucks.

[DushyantS]

Hello can I please have my token reset as well. Having same issue, thanks!

[ArloNick]

Please send a reset token, I want to add my cameras to HomeKit.

[Fdeferme]

Please send a reset token, So I can add my cameras to HomeKit.