HomeKit Pairing Code

[Vlsech]

Hello

I have an older Arlo 2 Pro with no HomeKit pairing code listed on the base station.  Sounds like a token reset would give me one.  Is that true?

If not, how would I obtain a code?

thanks,

Vince

[Shadik]

Hello,

please send me a token reset to add Arlo to HomeKit

Thanks in advance

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[Shadik]

Thanks very much for the quick reply. it is still not working.

Please send another token reset and let me know.

Thank in advance

[BrookeN]

ALright, I reset it again. Please use the steps to set up without a code.

[Shadik]

Thanks again.

i just discovered that I had conflict running to instances of Homejit which maybe causing it to not work.

can you please send a token reset one more time.

thanks in advance 

[BrookeN]

It has been reset. 

[Shadik]

Hi Brook,

I think I need some help here.

all cameras still show no response inside HomeKit.

Do I need to go into the Arlo app, remove my base station from homekit and then get another reset token?

[Shadik]

I tried to remove the base station from HomeKit and it says cannot be removed because it is not connected.

Any help here would be greatly appreciated

[BrookeN]

You can try logging out of the account and then restarting the phone. Logging back in and then doing the steps to restart the basestation. If that does not work you would need to reset the basestation fully, however you will need to add the cameras back onto the account. 

[Shadik]

I just tried all of those steps.

HomeKit no longer showes under settings in the Arlo app which is what I had initially before you sent the token reset.

please send another token reset.

thanks in advance

[Shadik]

 this is what I see now

[BrookeN]

You are reset.

[Shadik]

Hello,

I am still having touble getting my arlo base station to pair with HomeKit.

Under settings I don't even see HomeKit any more.

I just delted everything including my base station and the cameras and re-added everything.

Please send me a token reset to enable HomeKit pairing.

Thanks in advance.

[BrookeN]

Alright I sent a reset again. 

[RicDaRuler]

I need a reset token 

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

[Battman10]

I am in need of a token as well! I bought refurbished base station and don’t have setup code. 

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[Battman10]

It is still asking me for a setup code after I select the Base station under more options, It wants me to type it in or use camera. 

[BrookeN]

Use the instructions to set up without a code. 

To setup an Arlo device without a setup code:

1. Launch the Arlo Secure App on your Apple device.
2. Tap Devices.
3. Select an Arlo SmartHub or Arlo Base Station.
4. Tap the name of your Arlo Smarthub or Arlo Base Station.
5. Tap HomeKit.
6. Select the Arlo SmartHub or Arlo Base Station you want to add to Apple Home.
   If you receive an Uncertified Accessory Error message, visit: When adding my Arlo Base Station to Apple Home, what should I do if I receive an Uncertified Accesso...
7. Select a Home or tap Add New Home.
   If you don’t have a Home set up in the Arlo Secure App, you are directed to create a Home.
8. Select a Room or tap Add a New Room.
   If you don’t have a Room set up in the Arlo Secure App, you are directed to create a Room.
9. Tap Continue to add devices to HomeKit to add devices or additional Arlo Base Stations.
10. Continue through the setup flows to confirm the name and room placement for each device.
    Note: The name that you give each device is used for Siri commands. Choose a unique name that is easy to remember and pronounce.
11. Confirm the name of the device.
12. Tap Skip, or rename any other devices as needed.
13. Tap Finish.
    Your devices are ready to use with Apple Home.

[Battman10]

I have followed those steps and it still doesn’t work. Can you send another reset token? I have removed all devices and I am going to start fresh. Once I get to step 9 it gives me a blue check then ask for setup code which I don’t have.

[BrookeN]

I reset it again, please try logging out and logging back in then following the steps that I provided. 

[derrickbuckley1]

I am in need of a token reset. Just bought a hub and it wont add it to homekit. Thanks in advance. 

Derrick

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

:How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184