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Solved! Go to Solution.
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Apple HomeKit
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Thank you for the input. I have 3 iOS devices, iPhone 13 (latest update). iPad Pro (latest update) and iPad Min. I’m really stuck.. I’ve got my gate working so that when my iSmartGate #RecommediStartGate begins to open Alexa fires my Arlo Ultra gate camera and records….
As it sits:
‘Arlo Cameras: 14 Pro, Ultra, Pro4
Gate Opener: iSmartGate opener, highly recommended.
Alexa fires Arlo Camera records when gate is opened (need this in HomeKit
Lights: Green when opening, Red when closing. Landscape lights on for two minutes if dark.
Keypads: KPR2000 wired keypad, Wave hand open and close inside gate, Button gate opener inside d house.
Any assistance on HomeKit would be appreciated.
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Done, no change
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@Retired_Member
Are you connected the the same WIFI network as the base when trying to add? Are you using any wifi extenders by chance?
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can i have a token reset? im stuck
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Hi @elio12
I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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thanks, I followed the steps but can't add to HomeKit
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Can you try and remove and reinstall the arlo app?
You can also double check on a mother iOS device if possible.
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I'm on iOS latest version, deleted and reinstall app and still is detecting devices! 😭
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yes, I've tried with my wife iPhone and I got the same
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I have reset it again, please try rebooting your base station again within the Arlo app by navigating to > Settings > My Devices > Select device > Restart
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Hello Shayne! it works I could add to HomeKit, but after a few days I got the same issue with HomeKit (Searching for device) Can you reset the token again?
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@JamesC I believe I am having the same issue. When I try to link my base station (VMB4540r3) to homekit in the Arlo app I get a blank white screen under the words saying "discovering your device. Please wait." and it never updates and finds my base station. I have tried resetting my base station several times and I have made sure that all my devices are up to date, including the Arlo app.
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I have the same issue with HomeKit. Can you reset the token for me too.
thanks
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@SigmaDel
I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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Hello, can I have my token reset again, please. It has stopped functioning with Homekit and a reboot hasn't fixed it.
Cheers
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Hi @Bugsy6 I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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Many thanks, @ShayneS
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I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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@Sjain1
Can you try removing and re-installing the app and another iOS device if possible.
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Hi ShayneS,
I too am getting the 'uncertified accessory' error in the Home-app. I have added and removed the SmartHub to/from HomeKit several times, with the same result.
Could you also reset my HomeKit token?
Thanks,
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