HomeKit Integration won’t work

[spatel9114]

I’ve set up my VMB4000 Base station with 1 Arlo Pro camera and 3 Arlo Essential cameras, and when I try and configure HomeKit on the base station, it gets stuck on the discovering step and won’t actually connect. Can I get some help?

[ShayneS]

@maxaf I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Sjain1]

Can you reissue token 1 more time? I have only 1 iOS device. I wanna make sure that this time I do a physical reboot once you confirm and hopefully it will work.

[ShayneS]

@Sjain1 

Did you try reinstalling the Arlo app? 

[javab0y]

my HomeKit has stopped working after you sent me a token 2 years ago. 
any chance you can help me again?

have tried all the usual, reboot, check for update, reinstall app etc. 

it’s stuck on the discover screen 

thanks

vmb4000r3

1.18.0.3-4035-d554faf 

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[SureshBP]

Hi,

I had to remove Arlo from Home but now I can't add it again! Can you please do a token reset again? Thanks!

[SureshBP]

Hi, I had to reset HomeKit and now need to add Arlo again. Can you please a token reset? Thanks!

Suresh

[Jmainolfi]

Cannot get HomeKit to discover base station. Can I get a token reset?

[ShayneS]

@SureshBP @Jmainolfi

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you