Arlo|Smart Home Security|Wireless HD Security Cameras
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spatel9114
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Follower
I’ve set up my VMB4000 Base station with 1 Arlo Pro camera and 3 Arlo Essential cameras, and when I try and configure HomeKit on the base station, it gets stuck on the discovering step and won’t actually connect. Can I get some help?
783 REPLIES 783
IgnacioMZ
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Aspirant
Soulfab
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Aspirant
All working, thank you. How do I prevent it from happening again?
ShayneS
Arlo Moderator
Arlo Moderator

I'm glad it worked, we are working to minimize these occurrences. 

Kinglaserface
Aspirant
Aspirant
Hi ShayneS,

I’m trying to setup HomeKit but it seems I need token reset to my device before I can get it to work.
Brene4
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Aspirant
I’m also have problems resetting up HomeKit. Can you please reset my token.
ShayneS
Arlo Moderator
Arlo Moderator

@Kinglaserface

 

I have reset your HomeKit token, please reboot your base station and try again.

Kinglaserface
Aspirant
Aspirant
Hi Shayne,

Can you please reset my HomeKit token again? I rebooted my device twice, turned it off but still not detecting my device. Thank you
lopexo
Aspirant
Aspirant

Can i get my homekit token reset as well.  Been searching all over on how to fix this issue.   

ShayneS
Arlo Moderator
Arlo Moderator

 

@Brene4 

@lopexo

 

I have reset your tokens, please reboot your base station and try again.

 

Thank you

lopexo
Aspirant
Aspirant

Thank you

nbtt
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Aspirant
Andycapp
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Aspirant
ShayneS
Arlo Moderator
Arlo Moderator

HI @Andycapp

 

I have reset your HomeKit token, please reboot your base station and try again.

butlermh
Aspirant
Aspirant

I am unable to connect my Arlo base station to Homekit via the app. Looking on the boards other people have requested Homekit token reset to resolve this problem. Please can you issue me with a token reset.

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your base station token, please reboot your device and try again.

 

Thank you

LadySapphy
Aspirant
Aspirant

Please also send me a token to fix this issue.

ShayneS
Arlo Moderator
Arlo Moderator

 

@LadySapphy

 

I have reset your HomeKit token, please reboot your base station and try again.

singhg
Aspirant
Aspirant
I am also facing thud problem even after updating app with latest info.
Please send me reset token for homekit integration.
ShayneS
Arlo Moderator
Arlo Moderator

 

@singhg

 

I have reset your HomeKit tokens, please reboot your base station and try again.

Pryimak
Aspirant
Aspirant
Hi ShayneS,

I’m trying to setup HomeKit but it seems I need token reset to my device before I can get it to work.
Mark-V
Arlo Moderator
Arlo Moderator

Hi @Pryimak ,

 

I have reset your Homekit token. Please reboot your Base Station and try again.

 

Thank you,

Mark V

L3 Tech

BKBKBK
Aspirant
Aspirant
I am unable to connect my Arlo base station to Homekit via the app. Looking on the boards other people have requested Homekit token reset to resolve this problem. Please can you issue me with a token reset.
BKBKBK
Aspirant
Aspirant
I am unable to connect my Arlo base station to Homekit via the app. Looking on the boards other people have requested Homekit token reset to resolve this problem. Please can you issue me with a token reset.
Pryimak
Aspirant
Aspirant
Hi James,
After updating my phone.
I’m having the same issue. Can you please send me the token? Thanks for your help.
Pryimak
Aspirant
Aspirant
Hi James,
After updating my phone
I’m having the same issue. Can you please send me the token? Thanks for your help.