VMB4000r3 homekit fails with uncertified accessory error

[spatel9114]

I’ve set up my VMB4000 Base station with 1 Arlo Pro camera and 3 Arlo Essential cameras, and when I try and configure HomeKit on the base station, it gets stuck on the discovering step and won’t actually connect. Can I get some help?

[brad54534]

Same issue

[GLBCGA]

Same problem here, too.  Please send the token. Thx.

[Tina3505]

I’m having the same issue if you could help me as well

[Lrepass]

Hi, I am having the same issue and gave up some time ago. Now I’m reading that Arlo can just send a new token to my Basestation to fix the problem? That’d be great. Can someone help me?

[MPopt]

I know it's one year later but can you do the same for me, I get the uncertified accessory error when adding to HomeKit

[JamesC]

fgomecs, regieromo, Flufdk, brad54534, GLBCGA, Tina3505, Lrepass

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Lrepass]

That worked perfectly. Thank you so much.

[fgomecs]

It didn’t work. Do you mind resending the token?

[JamesC]

fgomecs,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[miked4]

Can you send the token reset request to my base station too please?

[JamesC]

miked4,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[rtg888]

Hi,

I am having the same issue with the same model base station.

Can you please also send me the reset token?

Thank you so much!

[Perrybal]

Home kit integration fails with uncertified accessory.
Please send me the token

[JamesC]

rtg888, Perrybal

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Kalm]

Hi there, I have this exact same issue with the VMB4000R3 base station. If you could please help with the token send?

Many thanks!

Gerry

[JamesC]

Kalm,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Mediummike]

I need the reset token, too. Is this really the best way to solve this problem?

[JamesC]

Mediummike,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Mediummike]

Thank you. Working perfectly now.

[Retired_Member]

Hello
I got a 4 camera Ultra 2 kit from Costco. Despite multiple reboots still getting “accessory not certified” message.
Please advise.

Thank you

[JamesC]

Shini03,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[geekandi]

Could I get a token sent as well?

This is pretty frustrating. Also created a support case as #42033973

[JamesC]

geekandi,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[mjulier]

token, please

[JamesC]

mjulier,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC