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- Re: Can't Add Homekit on VMB4000r3 Q&A thread
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I successfully setup my 4 Arlo camera for Homekit this morning while at home. They appeared within the Homekit app just fine and I could pull up my live streams. Now that I am not at home, all of the Arlo cameras say "No Response". All of my other non-Arlo Homekit devices are working just fine. Also, if I open the Arlo app, all of the carmeras are online and working properly. However, the Arlo cameras don't seem to want to work within the Homekit app when I am away. Yes, I do have celluar turned on as well as Backround app refresh. Anyone else having this problem?
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Apple HomeKit
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Can't Add HomeKit any one know why?
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Does anybody know when my VMB4000r3 will be HomeKit compatible? It seems this is dragging forever and there is no solution, dev team is focused in another issue? Perhaps?
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Amazon review submitted, lets hope it helps people make informed decision before spending hard earned money on this... product.
My support case has been escalated to 'management Team' 2 weeks ago. No updates since despite number of requests for feedback.
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@stapi wrote:
Amazon review submitted, lets hope it helps people make informed decision before spending hard earned money on this... product.
My support case has been escalated to 'management Team' 2 weeks ago. No updates since despite number of requests for feedback.
After three years of buying and expanding my Arlo systems starting with the original Arlo and Arlo-Q then adding Pro, Pro 2 and Q Plus systems and cameras, I ceased buying Arlo products at the end of 2018. I have completely lost faith in the company. I don’t have any great suggestions for a better alternative, but I’ll keep testing others to see if one emerges. I’m not happy with Nest or Ring. I like Axis for rock solid recording, but not for notifications and I haven’t found a way to do geofencing with Axis nor Ring. I have a couple of LogiCircle cameras and I’ve tested Netatmo, Kasa and a few others. I’m wary or Wyze security due to reviews I’ve read. I’m interested in Eufy, but if it is affiliated with Amazon (like Ring) I’m not going there either. In any case, Eufy has more work to do before if has the features Arlo should have if they worked reliably.
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Still no feedback on my case from the engineering team. I have contacted arlo via chat and at least the agent acknowledged that this is a known issue and the engineering team is working on a solution. No ETA available though.
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I was keep trying add the Arlo Base station and Pro 2 cam with many reset, any single methods mentioned. Just few minutes ago my apple doesn’t wake up and I forced it off and power , as daily routine- trying add the device to HomeKit and suddenly goes smooth to get through without uncertified accessory errror. Happy to manage in HomeKit now . Encourage u try again might be they resolved at backend ready good luck guys.
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GOOD NEWS HERE AS WELL. Restarted the base station and iPhone this morning and Arlo cameras, etc were added to Homekit flawlessly (so far). The update was also visible on my iPad. Haven't tried Apple TV or online yet. Also have not tried any automations etc. yet. Happier at this point
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What firmware version is your base station on now? Mine is still on 1.14.1.1_2913_78b189a even after a restart, still getting the 'Uncertified accessory' error.
One more thing, does anyone use a USB memory stick for local recording? I have one connected and wondering if that has anything to do with it potentially?
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My basestation is the same firmware. I hav a usb stick in both slots of the basestation and no issues that I’m aware of. I also rebooted my iPhone after restarting the basestation and that fixed it for me
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Thank you, looks like I will have to wait for Arlo to come up with something then as mine is still stuck on 'Uncertified Accessory'
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I restarted my base station, rebooted my phone, and I'm still getting the "Uncertified Accessory" error too. Grrrrr.
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Glad to hear that some of you are getting lucky and it is working now, in my case, still the same, after restarted the base and the phone, I get nothing on my device list... it keeps searching and searching forever and can’t find any camera.
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