Arlo|Smart Home Security|Wireless HD Security Cameras

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markjericho
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I successfully setup my 4 Arlo camera for Homekit this morning while at home. They appeared within the Homekit app just fine and I could pull up my live streams. Now that I am not at home, all of the Arlo cameras say "No Response". All of my other non-Arlo Homekit devices are working just fine. Also, if I open the Arlo app, all of the carmeras are online and working properly. However, the Arlo cameras don't seem to want to work within the Homekit app when I am away. Yes, I do have celluar turned on as well as Backround app refresh. Anyone else having this problem?

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JRios11
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DM him and it worked finally
cbrauckmiller
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JamesC
Community Manager
Community Manager

The development team has implemented a fix for this issue. If you're still experiencing the error message referring to "uncertified accessory" when trying to set up your VMB4000 with HomeKit, please reach out to me in a private message for assistance or contact the support team to further investigate.


Thank you,

JamesC