Can't Add Homekit on VMB4000r3 Q&A thread

[markjericho]

I successfully setup my 4 Arlo camera for Homekit this morning while at home. They appeared within the Homekit app just fine and I could pull up my live streams. Now that I am not at home, all of the Arlo cameras say "No Response". All of my other non-Arlo Homekit devices are working just fine. Also, if I open the Arlo app, all of the carmeras are online and working properly. However, the Arlo cameras don't seem to want to work within the Homekit app when I am away. Yes, I do have celluar turned on as well as Backround app refresh. Anyone else having this problem?

[JRios11]

DM him and it worked finally

[cbrauckmiller]

What is his twitter handle?

[JamesC · Accepted solution]

The development team has implemented a fix for this issue. If you're still experiencing the error message referring to "uncertified accessory" when trying to set up your VMB4000 with HomeKit, please reach out to me in a private message for assistance or contact the support team to further investigate.

Thank you,

JamesC