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- Re: Can't Add Homekit on VMB4000r3 Q&A thread
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I successfully setup my 4 Arlo camera for Homekit this morning while at home. They appeared within the Homekit app just fine and I could pull up my live streams. Now that I am not at home, all of the Arlo cameras say "No Response". All of my other non-Arlo Homekit devices are working just fine. Also, if I open the Arlo app, all of the carmeras are online and working properly. However, the Arlo cameras don't seem to want to work within the Homekit app when I am away. Yes, I do have celluar turned on as well as Backround app refresh. Anyone else having this problem?
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Apple HomeKit
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1. Does this fix the uncertified accessory error or the spinning wheel error that some have reported?
2. What exactly is being coded?
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Can whoever changed the thread title to "FIXED FIXED" please change it back? Jumping through a bunch of hoops to *maybe* get HomeKit working is certainly not the way Apple intended it to work. Despite the efforts of a bunch of folks, the Arlo-HomeKit situation is most definitely NOT fixed and won't be until Arlo decides to own up to this dumpster fire of a rollout.
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I have updated them on that fact.
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I get an error of “uncertified accessory” every time I try.
It is the VBM4000r3 base station. I have the most recent firmware update on it, although past firmwares didn’t work either.
I go through the “HomeKit: Set-up” option in the base station settings and follow the prompts but it fails every time.
I have restarted my base multiple times, and reset the whole system from scratch even once.
Is it just my system, or is this “uncertified accessory” common?
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The tach states that these issues have been acknowledged by the engineering team and they are actively pursuing a resolution. More hurry up and wait.
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I just bought vmb4000 and three pro 2 cameras to get advertised homekit support. After multiple resets i spent an hour with tech support today and they are completely clueless. They directed me to nonexistent features and had ZERO useful suggestions to solve the problem
Starting over doing the same thing that didnt work the first ten times is not a solution.
send it all back...
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I get an error of “uncertified accessory” every time I try.
It is the VBM4000r3 base station. I have the most recent firmware update on it, although past firmwares didn’t work either.
I go through the “HomeKit: Set-up” option in the base station settings and follow the prompts but it fails every time.
I have restarted my base multiple times, and reset the whole system from scratch even once.
Is it just my system, or is this “uncertified accessory” common?
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They advertise the pro 2 works with HomeKit, but not mine...
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Just to double check have you done the following
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I have been through it with tech support a while back, still same issue and never heard back on HomeKit...
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I can remove devices on my iPad.
It shows 3 , bridge, motion sensor and unnamed motion sensor. When I tap each one there is remove device at the bottom of the screen.
You are on IOS 12?
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Ah I think your saying you can’t add anything so their guide is not applicable to you is that correct?
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I have the arlo pro 2, it didn’t work with both iOS 12 and now iOS 13 doesn’t work either.
Also, has a new phone a month ago, same thing with both iPhones...
Obviously an issue with arlo not supporting it somehow.
It does show up in HomeKit if I try to add it that way, but it needs a code to do so, which doesn’t exist.
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Is it just iPhones you have?
It was straight forward on the iPad I have but I don’t have an iPhone sadly.
Under your iPhone settings, go to Arlo and check home data is on and while there check all the access options are correct.
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Agree. Arlo Pro on Homekit is useless even can't get to Live video remotely without Wifi . Regret bought this system !
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