camera(s) fail to sync with base unit

[momac99]

So, if the previous discussion was solved by replacing arlo pro base unit.  Is it safe to assume that arlo base units that have the same symptom after receiving a software/firmware update should be replaced? A lot of people are having this issue.

Anyone know if ARLO has capability of reversing a software/firmware update?  

Has this issue been escalated to development?

I was planning to buy another base unit (fat one) for $79.99, but now i'm not sure after reading this previous discussion.

[StephenB]

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@momac99 wrote:

So, if the previous discussion was solved by replacing arlo pro base unit.  

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This discussion? https://community.arlo.com/t5/Arlo/Firmware-Update-fail/m-p/1704589#M68128

FWIW, adding on to multiple (and very old) threads isn't a good strategy - it's best to start your own.

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@momac99 wrote:

Is it safe to assume that arlo base units that have the same symptom after receiving a software/firmware update should be replaced?

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I wouldn't reach that conclusion for your particular base yet.

What model base do you have?

What have you tried to resolve it?