Arlo VMC3030 night vision

[rosen_gb]

Night vision is missing from the menu and I can't include it. Neither from a phone nor from a computer. He used to have it and it worked

Arlo VMC3030

firmware 1.5.295

version H7

Android

[StephenB]

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@rosen_gb wrote:

Night vision is missing from the menu and I can't include it. Neither from a phone nor from a computer. He used to have it and it worked

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Can you post a screenshot of what you see in video settings?

[rosen_gb]

https://postimg.cc/yWMgRcQ0

[StephenB]

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@rosen_gb wrote:
https://postimg.cc/yWMgRcQ0

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Thx.  Is it also missing in a PC browser ( my.arlo.com )

@JamesC , @ShayneS - this might be a bug.

[rosen_gb]

it's exactly the same there, it's very strange

https://postimg.cc/D45070WC

[StephenB]

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@rosen_gb wrote:
it's exactly the same there, it's very strange

https://postimg.cc/D45070WC

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Agreed - that is why I tagged the mods.

You might try livestreaming after dark, and see if it engages NightVision or not.  If the camera is accessible, you can put it in a dark closet to check this.

[rosen_gb]

I tried but it doesn't turn on both cameras

[rosen_gb · Accepted solution]

I reset the device and all the missing features appeared. thanks