Video pixelated after base station update

[dbentley072]

After firmware update on base station video is very pixilated both live and recoded. Any one else have this problem? I have the original arlo system.

[WhisperAutumn]

Clarity is so blurry you cannot , and recordings are 10 to 15 long.  

[WhisperAutumn]

Sorry*. So pixelated on cameras you cannot see everything is super blurry when looking at a Video.  Only recording short on short timings / 12 % to 40%

[Swifterbant]

I’ve the seem problem.

[TomMac]

Many times this can be low signal or interference...

[dbentley072]

Thanks for the reply. It’s a issue with the firmware update on the basestation I think.  It was fine until then.

[dogeatdog]

Mine is the same way, horrible. I even moved the camera to test close to base station and it still bad. Used to be very good now it sucks.

[Swifterbant]

My son is going to work on it, ik keep you posted if he find a solution.

Regards, André 

The Netherlands 

[Swifterbant]

I think I've solved the problem myself.
When you pretend to connect a new camera to the base station, the system will retrieve a new update. After that my problems are over! Good luck and please let me know if your problems are over too.

[dbentley072 · Accepted solution]

Thanks for the reply. I deleted and reinstalled the cameras it seems to have helped. 

[dsiu2902]

First step, check your firmware of the base station to 1.12.0.1_27940, if not, ask Arlo to downgrade to this firmware.