Arlo|Smart Home Security|Wireless HD Security Cameras
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dbentley072
Tutor
Tutor

After firmware update on base station video is very pixilated both live and recoded. Any one else have this problem? I have the original arlo system.

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dbentley072
Tutor
Tutor

Thanks for the reply. I deleted and reinstalled the cameras it seems to have helped. 

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10 REPLIES 10
WhisperAutumn
Star
Star

Clarity is so blurry you cannot , and recordings are 10 to 15 long.  

WhisperAutumn
Star
Star

Sorry*. So pixelated on cameras you cannot see everything is super blurry when looking at a Video.  Only recording short on short timings / 12 % to 40%

Swifterbant
Aspirant
Aspirant

I’ve the seem problem.

TomMac
Guru Guru
Guru

Many times this can be low signal or interference...

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dbentley072
Tutor
Tutor

Thanks for the reply. It’s a issue with the firmware update on the basestation I think.  It was fine until then.

dogeatdog
Guide
Guide

Mine is the same way, horrible. I even moved the camera to test close to base station and it still bad. Used to be very good now it sucks.

Swifterbant
Aspirant
Aspirant

My son is going to work on it, ik keep you posted if he find a solution.

Regards, André 

The Netherlands 

Swifterbant
Aspirant
Aspirant

I think I've solved the problem myself.
When you pretend to connect a new camera to the base station, the system will retrieve a new update. After that my problems are over! Good luck and please let me know if your problems are over too.

dbentley072
Tutor
Tutor

Thanks for the reply. I deleted and reinstalled the cameras it seems to have helped. 

dsiu2902
Luminary
Luminary

First step, check your firmware of the base station to 1.12.0.1_27940, if not, ask Arlo to downgrade to this firmware.