Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Video pixelated after base station update

After firmware update on base station video is very pixilated both live and recoded. Any one else have this problem? I have the original arlo system.

Message 1 of 12

Re: Video pixelated after base station update

Clarity is so blurry you cannot , and recordings are 10 to 15 long.  

Message 2 of 12

Re: Video pixelated after base station update

Sorry*. So pixelated on cameras you cannot see everything is super blurry when looking at a Video.  Only recording short on short timings / 12 % to 40%

Message 3 of 12
Aspirant

Re: Video pixelated after base station update

I’ve the seem problem.

Message 4 of 12
Guru

Re: Video pixelated after base station update

Many times this can be low signal or interference...

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Morse is faster than texting!
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Message 5 of 12

Re: Video pixelated after base station update

Thanks for the reply. It’s a issue with the firmware update on the basestation I think.  It was fine until then.

Message 6 of 12
Guide

Re: Video pixelated after base station update

Mine is the same way, horrible. I even moved the camera to test close to base station and it still bad. Used to be very good now it sucks.

Message 7 of 12
Aspirant

Re: Video pixelated after base station update

My son is going to work on it, ik keep you posted if he find a solution.

Regards, André 

The Netherlands 

Message 8 of 12
Aspirant

Re: Video pixelated after base station update

I think I've solved the problem myself.
When you pretend to connect a new camera to the base station, the system will retrieve a new update. After that my problems are over! Good luck and please let me know if your problems are over too.

Message 9 of 12

Re: Video pixelated after base station update

Thanks for the reply. I deleted and reinstalled the cameras it seems to have helped. 

Message 10 of 12
Apprentice

Re: Video pixelated after base station update

First step, check your firmware of the base station to 1.12.0.1_27940, if not, ask Arlo to downgrade to this firmware. 

Model: VMB3500 | Arlo Base Station
Message 11 of 12
Aspirant

Re: Video pixelated after base station update

I also have the same issue. Everything has been great until this update.

I wish I could undo the update.

Model: VMB3000 | Arlo Base Station
Message 12 of 12