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Solved! Go to Solution.
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2ndrowe,
I used UTC-06:00_ Central Time (US&Canada) and the correct time stamps resulted for that time zone. Is this the time zone you're using (it sounds like you're in Chicago)?
JamesC
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Check the time zone in settings...
if correct, the usu a reboot of the base fixes it ( power off then on)
Morse is faster than texting!
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Where in settings do I find the time zone?
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In the settings for your base. A little poking around can go a long way.
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Thx
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Nope. Power cycles have no effect on your setup. Only resets do.
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Checked for correct time zone & powered off & on, time stamp is still 2 hours earlier than actual time.
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Have been unable to solve my recording times. Each recording has a time stamp 2 hours earlier than actual time.
I have checked time zone in settings and it is correct.
I have also powered the base off & back on as suggested but neither option solved my issue.
Yesterday I updated the apt again which is what started the issue but still has wrong time.
Please help??
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As a last resort workaround, could you change the timezone a couple of hours to get it to reflect the correct time? Obviously contact support first to see if there's a 'proper' solution
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Thx
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@2ndrowe wrote:
Don’t know who’s time zone is 2 hours ahead of ours or I would have tried that.
Thx
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2ndrowe,
What time zone are you using that is behaving this way? Have you tried setting to a different time zone and then back to the original to see if you still get the wrong time stamp on your recordings?
JamesC
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Yes I have tried setting to a California zone & back with no luck.
I finally gave up & contacted NetGear, they had me delete the apt & reload it but won’t know until this evening if it solved the issue or not.
Thx.
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2ndrowe,
I used UTC-06:00_ Central Time (US&Canada) and the correct time stamps resulted for that time zone. Is this the time zone you're using (it sounds like you're in Chicago)?
JamesC
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Thx again😜
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