- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My notifications on iOS suddenly changed to 24 hour time. I have done nothing to cause this
Solved! Go to Solution.
- Related Labels:
-
Arlo Mobile App
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The development team made some backend fixes and should now be fixed.
If you're still seeing the notifications showing in 24-hour time, please log out of the app and re-log back in. If the issue still occurs, try power cycling your Arlo devices to see if that helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@del13r wrote:
My notifications on iOS suddenly changed to 24 hour time. I have done nothing to cause this
Interesting. I haven't seen that on my iPhone 12 mini (currently running iOS 14.6).
Have other notifications (messages, etc) also changed to 24 hour time?
Did you go into Apple Settings (General -> Date & Time) and confirm that 24-Hour Time isn't set somehow?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
For anyone who is experiencing their Arlo app showing as 24-hour time, could you please provide the following?
- Screenshot showing it in 24-hour time instead of 12-hour time
- What phone device you're seeing this on?
- What Android or iOS version and Arlo app version you are running on?
- What country are you from?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
iPhone 12 on iOS 14.6
Arlo app 3.2 (2202)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@JessicaP I just noticed today. I have Iphone8 IOS 14.6 and no change as I just updated to that. Arlo App 3.2
It's just notifications. No big deal here as I have always used 24 hour at work but just to help others.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi! The time format just changed for me today on my iPhone 12 Pro Max notifications. I did an Apple software update overnight to iOS 14.6, so I'm guessing that is the issue. The 24-hour format is not selected in my iPhone's time settings, and I can't see any Arlo setting that provides a time format option, so I'm at a loss for how to change it back. Thanks for investigating!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@osr I had the 24 hour format today before updating to 14.6 a couple hours ago. So don't think that is it but yea good they are looking into it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not sure how/why this happened but the pop up notifications about motion are now showing in military time instead of what I will say is traditional time format. I've looked through my online account and through the app and don't see where choosing time format for notifications is an option. In the library it's showing regular time, it's just the pop ups that are doing this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The development team is investigating these reports. We will provide an update as soon as we have more information to share with the community.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No changes have been made on the phone or Arlo of my doing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Pleas see attached screenshot of the issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mine is doing this as well and I did not restore my phone, so I don't think that's the issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am seeing it now. "Vehicle detected on Ultra at 20:30" for example. The system time itself remains in 12 hour time format (iOS says that notification was received "Yesterday, 8:30 pm).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anybody else experienced this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Arlo was registering time using the 12 hour clock, now all of a sudden it's showing a 24 hour clock. I'm sure this change has something to do with an update, but does anyone know how to change it back to the 12 hour clock?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just another reason to switch to Nest. Never, ever have any problems with them unlike Arlo. With Arlo, its always one thing or another.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Pixel 5, Android 11, US
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same problem here. 24hr format on notifications. Android 9, Samsung S8. All other notifications are in the correct time format. It's quite annoying. We don't use 24hr time here in the USA so give us the option to choose 12 or 24 or switch it back to 12 hr like it used to be.
What's the status on this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
562 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
151 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
792 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
927 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,999 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,793 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »