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I seem to be having a problem. There is one camera that sees the motion but it does not record the video. I already rebooted the base station and re-synced the camera. I cant figure it out. Is there a reason why a video wont record to the cloud? There was someone who rang our doorbell and i have a camera in the front door and it picked up motion but did not record the video.
If anybody can help me out that would be great.
Thanks.
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Do you have a second camera that you can swap positions with? If the problem stays with the camera, open a trouble ticket. Might be a bum camera.
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Hi did you find out what the issue was
sbtyper wrote:I seem to be having a problem. There is one camera that sees the motion but it does not record the video. I already rebooted the base station and re-synced the camera. I cant figure it out. Is there a reason why a video wont record to the cloud? There was someone who rang our doorbell and i have a camera in the front door and it picked up motion but did not record the video.
If anybody can help me out that would be great.
Thanks.