- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have searched for the answer for this and have not seen anything that specifically addresses it. Every time a clip is saved due to motion detection the library date/time is 2 days prior and 7 hours fast.
If I record manually it saves it perfectly with the correct date and time. Tried changing time zone, resyncing cameras, power cycling base station and nothing has fixed the problem.
Example:
Motion sensor tripped on 9/28 at 5:00 pm will show in the library as recorded on 9/26 at 2:00 am.
Manually recorded on 9/28 at 5:00 pm shows correctly in library as recorded on 9/28 at 5:00 pm.
Any help would be greatly appreciated!!
If I record manually it saves it perfectly with the correct date and time. Tried changing time zone, resyncing cameras, power cycling base station and nothing has fixed the problem.
Example:
Motion sensor tripped on 9/28 at 5:00 pm will show in the library as recorded on 9/26 at 2:00 am.
Manually recorded on 9/28 at 5:00 pm shows correctly in library as recorded on 9/28 at 5:00 pm.
Any help would be greatly appreciated!!
Labels:
- Related Labels:
-
Troubleshooting
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same here... can't seem to find a resoultion.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2ifbysea, markminer
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC